Intake Coordinator

4 weeks ago


Ajax, Canada Integrate Health Services Full time

**Integrate Health Services is currently seeking a full-time Intake Coordinator to join our team**

**Integrate Health Services** is a community based mental health clinic in Ajax, Ontario that provides evidence-based, trauma informed, and culturally sensitive services. We seek to empower our clients with accessible, comprehensive and integrated services. Our multi-disciplinary staff consists of psychologists, psychotherapists, social workers, dietitians, BCBAs, and behavioural therapists. Integrate Health Services specializes in providing counselling, psychological assessments, and Applied Behaviour Analysis to children, adults, families and couples. Integrate Health Services works in-partnership with The Kids Clinic.

**Description of Position**

The Intake Coordinator is an integral member of our multi-disciplinary team. We are looking for an enthusiastic and organized individual who will assist in providing intake services for the Centre including, conducting intake phone-calls, making appropriate referrals to the Integrate team or programs, manage social media accounts and newsletters, and assist with client scheduling and billing.

**Job Duties**:

- Conducts intake phone-calls with clients to determine client’s presenting concerns and service interest;
- Provide clients with an overview of all services and determine which service(s) are most appropriate for client needs;
- Responsible for the scheduling of assessment and treatment services, as well as the processing of documentation;
- Refers clients to appropriate community resources when required;
- Assists with the organization and planning of clinic programs (such as: group programs, workshops, etc.);
- Liaises with community professionals and educates community members about Integrate Health Services;
- Responsible for the development of social media content: such as daily social media updates, monthly newsletters, development of blogs, etc.;
- Assists with administrative tasks;
- Assists with billing procedures;
- Complies with agency policies and procedures;
- Develops procedures to enhance efficiency of services.

**Qualifications and Requirements**:

- Related college or university degree (ie. social services, marketing)
- Experience working in the field of mental health is preferred
- Strong communication and organizational skills
- Ability to work well independently, as well as with a team
- Strong computer, data entry and Excel skills
- Knowledge of QuickBooks and OCEAN platforms is an asset
- *Criminal vulnerable screening clearance is required

**Job Types**: Full-time, Permanent

Pay: $19.00-$24.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ajax, ON L1Z 0M1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- intake coordinator: 1 year (preferred)

Work Location: In person

Application deadline: 2024-06-14


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