Receptionist

2 weeks ago

Whitehorse, Canada Alpine Veterinary Medical Centre Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Receive and issue payments
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Act as spokesperson for an organization
- Address customers' complaints or concerns
- Access and process information
- Receive payments
- Maintain records and statistics
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Answer written and oral inquiries
- Perform general office duties
- Receive and log complaints
**Computer and technology knowledge**:

- MS Excel
- MS Word
- MS Windows
- Internet
**Security and safety**:

- Basic security clearance
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail
**Own tools/equipment**:

- Cellular phone
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Client focus
- Judgement
- Punctuality
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Disability benefits
- Vision care benefits

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