Network Support Technician
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:
- Computer hardware or software retailer/wholesaler
**Tasks**:
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Load computer tapes and disks and install software and printer paper and forms
- Provide problem-solving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Modify Web pages, applets and scripts
- Respond to requests for help and information from Website visitors and Website designers
- Perform Web-server backup and recovery operations
- Supervise technical staff
**Supervision**:
- 1 to 2 people
**Certificates, licences, memberships, and courses**:
- Cisco certified network associate
- Microsoft certified solutions associate (MCSA)
**Computer and technology knowledge**:
- Networking software
- File management software
- Presentation software
- Mail server software
- Data analysis software
- MS Office
- MS Windows
**Area of work experience**:
- Lean Six Sigma
**Security and safety**:
- Bondable
- Criminal record check
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
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