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Department Manager

6 months ago

Vancouver, Canada Canadian Tire - SW Marine Dr Full time

_**Are you a results-oriented individual who thrives on achieving challenging goals? Do you have a passion for working with people and enjoy finding solutions to problems and making decisions?**_

As a member of the store's Management Team, the **Department Manager** contributes to the success of the store by communicating the business objectives of the store to their team. You are responsible for managing and leading your department in providing high quality workmanship and service that ensures customer satisfaction. You ensure that your department consistently meets performance expectations in terms of customer experience, sales growth, retail execution and profitability.

Canadian Tire offers competitive compensation packages including; benefits, profit sharing, paid time off, store discounts as well as extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

Main Responsibilities and Tasks:

- Encourages and maintains a culture that values excellent customer service to all customers through effective training, supervision, coaching and performance management.
- Implements and follows store policies and procedures that deliver a high-quality customer experience.
- Leads by example and consistently delivers an excellent customer experience.
- Maintains quality department presentation, through daily inspections and ensuring all department audit performance requirements are met in the department.
- Ensures department is appropriately staffed through effective planning and scheduling and according to store budget and customer needs.
- Plans and manages daily/weekly tasks as and works with the team to execute them.
- Supervises and assists team members in daily departmental operations in order to meet established productivity goals.
- Addresses issues and conflicts in a timely manner.

**Requirements**:

- Experience in retail sales, execution and operations.
- Demonstrated supervisory, leadership and/or managerial experience or relevant experience.
- Experience in a Canadian Tire store is considered an asset.
- Ability to serve customers in a professional manner and to inspire their confidence and trust.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Ability to plan, organize, delegate and follow up on team's activities and projects.
- Ability to multitask, adapt and cope with challenging situations.

**Potential Career Opportunities**
- Next levels: Store Manager, General Manager.

**Background Check Requirements**:

- Employment Verification
- Police record check

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Wellness program

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Retention bonus

Ability to commute/relocate:

- Vancouver, BC V5X 0A7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person