Online Marketplace Specialist

2 weeks ago

Québec, Canada Dupray Full time

*Une version française suivra ci-dessous.

**About Dupray**:
Do you want to play a leading role in the strategic development of a company? Looking for growth within a dynamic team that thrives on overcoming challenges daily? Do you want to join an e-commerce leader on the cusp of huge expansion? If you answered yes to all of the above, Dupray is the place for you. We have a proven track record in designing and selling household and commercial appliances for the North American and European markets for almost 15 years. We have achieved great success thus far, but we are just getting started Based on our intellectual properties, we are set up for years of growth fueled by our innovative product lines.

**Position Summary**:
Dupray is seeking a talented and motivated individual to join our team as an Online Marketplace Specialist. In this pivotal role, you will lead the charge in expanding our online marketplace presence, driving sales growth, and elevating our brand visibility on multiple platforms. If you are a results-oriented professional with a passion for e-commerce and strategy, we'd love to have you on board.

**Responsibilities**:

- Marketplace Strategy: Develop and execute a comprehensive marketplace expansion strategy, identifying new platforms and opportunities to increase sales and market reach.
- Platform Onboarding: Execute the onboarding process for new marketplaces, ensuring seamless integration, and optimizing product listings for maximum visibility and customer appeal.
- Listing Management: Take charge of product listings across various marketplaces, ensuring accuracy, appealing content, and strong keyword optimization to boost discoverability and conversion rates.
- Monitor and Analyze Reviews: Regularly monitor and analyze customer reviews across our various marketplaces utilizing Bazaarvoice. Gain valuable insights into customer sentiments, preferences, and pain points to identify opportunities for improvement.
- Performance Analysis: Utilize analytics tools to track and analyze marketplace performance, sales data, and customer behavior, using insights to refine strategies and achieve KPIs.
- Pricing and Promotion: Implement competitive pricing strategies and targeted promotional campaigns to drive sales while maintaining profitability and brand value.
- Inventory and Order Management: Collaborate with internal teams to manage inventory levels, streamline order fulfillment processes, and deliver exceptional customer experiences.
- Policy Compliance: Stay up-to-date with marketplace policies and guidelines, ensuring strict adherence to rules and regulations to protect the brand's reputation.
- Market Research: Conduct thorough market research to identify trends, competitive insights, and emerging opportunities, providing valuable inputs to refine marketplace strategies.
- Cross-functional Collaboration: Work closely with Marketing, Backoffice, and CSR teams to align marketplace initiatives with overall company goals and foster a collaborative environment.

**Requirements**:

- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 2 years of proven experience in successfully managing and expanding online marketplaces: Amazon, Best Buy, The Home Depot, CDiscount, Wayfair, Walmart, Macy’s
- Understanding of major e-commerce platforms such as Amazon, Shopify, Mirakl etc.
- Proficiency in marketplace analytics tools and data-driven decision-making.
- Fluency in English and French

**Skills**:

- Demonstrate an acute attention to detail and accuracy;
- Deliver high-quality results;
- Be organized and able to work autonomously;
- Able to manage several high-priority files simultaneously;
- Have excellent communication skills and be a team player;
- Demonstrate leadership skills and the ability to mobilize a team and fellow colleagues in change management.

**Working environment**:
Very nice premises located near the Lachine Canal and Atwater market. Fully equipped with a terrace, kitchen and private gym. Stimulating and relaxed work environment. Hybrid work with a minimum of three (3) days per week in the office.

**Additional Information**:

- Competitive salary according to experience and qualifications in addition to the benefits offered by the company (Insurance & RRSP Matching).
- Full time job.
- The professional will start working as soon as possible.

*Version française.

**À propos de Dupray**:
Vous voulez jouer un rôle de premier plan dans le développement stratégique d'une entreprise? Vous aimeriez faire partie d'une jeune équipe dynamique qui adore relever des défis au quotidien? Vous souhaitez rejoindre un leader du e-commerce à l'aube d'une importante expansion? Si vous avez répondu oui à toutes ces questions, Dupray est fait pour vous. Dupray design et vend des petits appareils électroménagers dans les marchés nord-américain et européen depuis près de 15 ans. L’entreprise connaîtra une croissance rapide de son chiffre d’affaires au cou

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