Clinical Sales Consultant, Myopia
6 months ago
The Clinical Sales Consultant, Myopia Contractor in Vancouver or Calgary will have responsibility for:
Representing the organization by interacting with established customers and developing new prospects in order to consult on implementation of and sell the organization's products. Applies a broad knowledge of the organization's products, services and marketing campaigns to consult Eye Care Professionals on inclusion of products into the practice, close sales and maintain relations with specifically identified customers. The Clinical Sales Consultant is required to uncover and understand the customer’s strategic priorities for their practice, buying motives, end user needs, office processes, and business operations while demonstrating the ability to gain an order or product commitment.
**This will be a one year fixed-term role **.**
- Provide expert clinical, fitting, in-office support and training to Eye Care Professionals and their office staff regarding all aspects of the company’s products, services and technologies
- Clearly articulate features and benefits of the company’s novel approach in-office vs. other manufacturers, including its products, services, and technologies
- Responsible for learning and staying current on organization products, best practices, fitting practices, troubleshooting, relevant scientific clinical literature, new product information and policies, in preparation for selling
- Maintain advanced clinical knowledge of new and growing eye health disease states, advancements in science and evidence in this emerging category, and the business landscape
- Create awareness of solutions, conduct sales presentations as Subject Matter Expert (SME), and introduce products and services in the market to Eye Care Professionals
- Regularly lead others in cases support strategy, model best practice consultative selling techniques, understand competitors' market strategy, and consistently identify and propose new ways to educate customers and topics from which they will benefit (peer to peer engagements, webinars, video lectures, etc.)
- Regularly target and engage customers who are interested to leverage the company’s portfolio, conduct high-level clinical discussions during ECP interactions that lead to increased loyalty for Johnson & Johnson Vision and be a valued resource and trusted clinical advisor throughout territory
- Mentors team members and others on methods to remain objective and to capitalize on evolving circumstances
- Analyze data and prepare reports and presentation as needed.
- Improve customer support capability through efficient planning and scheduling techniques, driving teamwork, maintaining consistent, open lines of communication with external and internal partners
- Demonstrate entrepreneurial spirit and ownership of your territory
- Deliver business results, take the initiative, and persevere to overcome challenges
- Demonstrate of Johnson & Johnson Credo values and a role model of health care compliance.
**Qualifications**:
Minimum education required for competent performance:
- Bachelor’s Degree from an accredited university _OR _- Associate’s degree AND two (2) or more years of professional experience with contact lens fitting certification required.
- At least four (4) or more years of professional experience _AND _contact lens fitting certification required.
Minimum experience (number of month/years and type of work experience beyond formal education) required for competent performance:
- At least six (6) years of healthcare industry experience is required, Optometry or Optical Tech experience preferred.
- Hands-on consultative sales and/or account management experience is required.
- Ability to communicate effectively and build strong partnerships is required.
- Strong influencing skills to represent needs of stakeholders to manager.
- Strong judgment and balanced decision-making
- Experience in consultative selling is preferred.
- Computer software proficiency in MS office suite is required.
- As driving is an essential requirement of the role, a safe driving record as per Johnson & Johnson SAFE Fleet guidelines is required.
- This role will require 30% travel.
- Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential._
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