Supervisor, Custodial Services

3 weeks ago

St Catharines, Canada Brock University Full time

**Applications are to be submitted on the Brock Careers site with the following link**:
**A Day in the Life**

As one of four custodial supervisors, the Custodial Supervisor is accountable for front line supervision and leadership of the custodial services function, including planning and coordinating work assignments, supporting staff and maintaining a high standard of service. The Supervisor is also responsible for overseeing a team of 20-35 Custodial staff.

**As the Custodial Supervisor, you will**:

- Build strong relationships with staff in order to establish effective two-way communication about service levels/needs, barriers and opportunities for improvement;
- Proactively engage with staff on a regular and ongoing basis providing feedback on performance, supportive actions for improving staff performance, and where necessary, reasonable disciplinary action;
- Realign and adjust staffing, as necessary, to handle special requests, shifting requirements and staff absences in accordance with relevant collective agreement language;
- Ensure staff have the training they need to perform their work to approved service standards, including assessing staff skills and providing training as appropriate;
- Build a positive working relationship with union stewards to effectively resolve workplace and collective agreement issues, including actively participating in grievance procedures;
- Ensure effective and fair staff scheduling processes, in line with the collective agreement, are implemented to facilitate appropriate staff coverage and resourcing;
- Lead investigations after a near miss or workplace injury occurs, providing appropriate documentation in a timely manner and suggestions for improvements and future risk mitigation;
**What you need to Succeed**
- College Diploma, or relevant work experience and GED;
- Current Ontario driver’s license (Class G) with an acceptable driver’s abstract;
- A minimum of five years of progressively responsible supervisory experience, in a comparable custodial leadership role within a unionized environment;
- Awareness and understanding of applicable legislation (such as the Occupational Health & Safety Act, Employment Standards Act, Environmental Protection Act, and Accessibility for Ontarians with Disabilities Act);
- Ability to interpret collective agreements and act on University Emergency Response protocols and procedures;
- Ability to collect, summarize and report on work activities including preparing written reports, procedures and guidelines;
- Strong communication and interpersonal skills with the ability to create cooperative work relationships with staff;
- Exhibits professionalism, tact and the ability to represent Facilities Management in a professional and appropriate manner;
- Ability to take initiative, use good judgement, creatively solve problems, and adapt to change in a fast-paced environment.

**Preferred or Asset Skills**:

- Emergency preparedness training;
- Health & Safety training;
- Asbestos management training.

**Working Conditions**:
Must be available for days, afternoons and midnight shifts to support a service that runs 24 hours a day, and 7 days a week. Please note this position will primarily provide midnight shift coverage. May require coverage on some weekends, and/or the availability to be on call. Regular check-ins with staff, spanning over 225,000 square meters of campus space.

**Salary and Benefit Information**
- Job Grade K, $60,299 - $81,182*

**Salary**: From $60,299.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Night shift
- On call
- Weekend availability

Ability to commute/relocate:

- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 2023-03-02

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