Human Relations Advisor

2 months ago

Victoria, Canada The Salvation Army Full time

The Human Relations Advisor is responsible for the overall planning, organizing, implementing and evaluation of all HR strategic areas related to human resources and labour relations for Victoria ARC.

**HOURS**:

- 37.5 hours per week

**KEY RESPONSIBILITIES**:
**Labour Relations**:

- Acts as the primary Labour Relations contact for Victoria ARC (BCGEU) and Nanaimo New Hope Centre (CLAC)
- Accepts and responds to grievances, in consultation with the Executive Director and Regional HR Manager, within appropriate timeframes.
- Interprets the Collective Agreement and assists with negotiations and bargaining of collective agreements
- Acts as a member of Labour Management Committee.
- Remains current with legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Liaises with Regional and DHQ HR department and union representatives as necessary.

**Employee Relations**:

- First point of contact for complaints and conflict resolution under The Salvation Army Workplace Harassment, Discrimination and Violence Prevention, Territorial Abuse and Code of Conduct policies.
- May act as 2nd investigator/note taker for formal workplace investigations.
- Serves as a link between management and employees by handling questions and helping resolve work-related problems.
- Conducts exit interviews to identify reasons for employee termination and prepares periodic reports.

***Performance Management**:

- Acts as a resource to management team on performance management.
- Attends coaching and disciplinary sessions, drafts and/or review documentation
- Ensures compliance with Regional HR/DHQ requirements for terminations (i.e., seeks approval from Regional HR Manager for layoffs or termination with/without cause).
- Ensures completion of performance appraisals (PEAC) as per TSA policy and audits annually for Victoria ARC completion
- Works with managers to produce reports on attendance management

***Compensation, Benefits, Job Design**:

- Ensures Territorial employee benefit and RRSP programs are consistently applied within Victoria ARC and that the administration of these programs complies with the terms of the master contract(s).
- Processes compensation requests in accordance with internal and territorial HR procedure (obtains Regional HR approval for non-union salary transactions).
- Develops and updates job descriptions based on TSA standards and collective agreement requirements.
- Assists managers with staffing models and schedules.

***Recruitment**:

- Delivers recruitment services including front-end needs analysis in consultation with managers, job posting, sourcing, interview process, selection and employee offers.
- Participates in interviews for front-line employees.
- Develops and provides questions and scoring guides to Victoria ARC management, coordinates interview panels, administers, and evaluates applicants.
- Participates in hiring decision and checks/verifies references and prepares letter of offers.
- provides current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Builds strong relationships with local organizations, recruitment agencies, educational institutions, learning and development suppliers to enable Victoria ARC to achieve overall business objectives.

**Orientation**:

- Coordinates arrival of new employees including arranging required on-line policy training, sign-off of policies, handbook, and liaises with departmental management to ensure on-the-job training as appropriate.

***HRIS/Payroll**:

- Enters all new employee information in HRIS (UltiPro), updates system for status changes, rates changes, resignations of employment.
- Oversees payroll processes, including scheduling, timekeeping, and approvals.
- Liaises with THQ Payroll department & Regional HR as required for all payroll policy related matters.
- Monitors bi-weekly reports, including payroll registers and detailed summaries.
- Closely monitors vacation and other leave requests, ensuring paid time-off banks are accurate and current
- Works closely with the management team, providing payroll and HR guidance on behalf of the employer.

**Policy and Procedures**:

- Draft and distribute communication to local management regarding changes to policy or policy reminders
- Updates the employee handbook as required.
- Assists in the development and implementation of programs that will drive increased employee satisfaction and commitment levels such as employee surveys, employee communications and employee recognition and events.
- Participates as a member of the ministry unit’s leadership team ensuring high standards of service delivery, participates in policy development, strategic planning, and accreditation

**Training/Organizational Development**:

- In consultation with management, analyzes training needs and coordinates training programs.

***Health and Safety**:

- Handles all corr

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