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Customer Success Coordinator
3 weeks ago
**Responsibilities**:
- Manage client relationships.
- Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
- Helping customer make orders.
- Recommend improvements to client's products.
- Implement changes.
- Demonstrate a professional appearance.
**Requirements**:
- At least one year working experience,
- Attention to detail,
- Patience to be able to stay calm in an intense environment,
- Ability to multitask since some tasks will require a Customer Success Representative to communicate with multiple customers at one time,
- Having customer service experience will be a bonus,
- fluent in oral and written English, fluent in oral Mandarin will be a bonus.
**Job Types**: Full-time, Casual
**Salary**: From $18.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
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