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Customer Success Coordinator

3 months ago


Mississauga, Ontario, Canada Classic Brand Cabinetry Full time

Responsibilities:

  • Manage client relationships.
  • Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
  • Helping customer make orders.
  • Recommend improvements to client's products.
  • Implement changes.
  • Demonstrate a professional appearance.

Requirements:

  • At least one year working experience,
  • Attention to detail,
  • Patience to be able to stay calm in an intense environment,
  • Ability to multitask since some tasks will require a Customer Success Representative to communicate with multiple customers at one time,
  • Having customer service experience will be a bonus,
- fluent in oral and written English, fluent in oral Mandarin will be a bonus.

Job Types:
Full-time, Casual

Salary:
From $18.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Ability to commute/relocate:

  • Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location:
One location