Veterinary Technician, Team Medicine, General

6 months ago

Gloucester, Canada Alta Vista Animal Hospital Full time

The Veterinary Technician (Team Medicine) is a full-time position for 12-18 month maternity leave coverage. This position reports directly to the Technical Resources Manager, General Practice. We would consider an experienced Veterinary Assistant for this role as well.

**Schedule**: 32-40 hours per week, weekdays with some evenings (our GP department closes at 7 pm) and Saturdays on rotation.

The Team Medicine Technician works directly with our General Practice veterinarians in all aspects relating to patient care. The Team Medicine Technician will work in the exam room with the veterinarian acquiring detailed medical history and educating clients on a variety of preventative diseases, routine care and dietary options.

Organizing the flow of the day, responding to client inquiries, and keeping track of pending and completed laboratory tests will be orchestrated by the Team Medicine Technician. Follow-up phone calls to assess a patient’s recovery from surgery, illness, dietary changes, or medication tolerances are critical.

**Responsibilities**:
Below are just a few of the primary skills one should be proficient in for this position:

- Communicate with clients (obtain histories, discharges, updates, euthanasia)
- Create and present estimates to clients
- Help maintain the flow of the doctor's schedules/appointments
- Create treatment sheets on iPads for doctors to finalize
- Restrain patients for examination or procedures
- Fill prescriptions to go home with clients
- Manage daily tasks (lab & radiology reports, filing, callbacks/updates, enter charges, obtaining records, etc.)
- Ensure patients are clean and comfortable
- Clean and maintain the exam rooms, overall treatment floor and hospital
- Work in a very high volume, fast-paced environment
- Multitask and prioritize cases and daily duties
- Maintain excellent time management skills
- Communicate and collaborate in a cohesive team environment

**Required**:

- Veterinary Technician college diploma.
- Would consider an experienced Veterinary Assistant for this role.
- Excellent client service skills.
- Fluent in English (Reading, Writing and Oral)
- Able to support patients up to 50kg and lift up to 25kg.

**Preferred**:

- Fluently bilingual in French and English (Reading, Writing and Oral).
- Previous experience in client education related to preventative medicine, vaccine protocols, nutrition, etc.
- Proficient in reading and analyzing laboratory samples including ear swabs, skin scrapings, and basic fine needle aspirate cytology.

**Skills**:

- Excellent time management skills and the ability to handle multiple tasks/projects;
- Excellent interpersonal, problem-solving, and teamwork skills;
- Proven ability to organize, take initiative, work independently, exercise good judgment;
- Decision-making and critical thinking skills;
- Ability to build and maintain internal and external relationships with professionalism and integrity;
- Exhibits a positive attitude and uses courtesy, diplomacy and discretion; and,
- Maintains professional ethics and confidentiality.

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of **Wellness and Appreciation **you can thrive in
- **VCA Canada Student Loan RRSP Program **- Ask us more
- **Medical Library;** 2000+ journals, 600+ textbooks, research, and more at your fingertips
- Ask us about our mobilization and hands-free radiology
- **RRSP Employer 5 % Match Program** - saving for your future just got easier
- Paid membership and dues; Annual uniform allowance
- Paid wellness days, sick days, and vacation time
- Employee assistance program
- Continuing education benefits; paid to learn
- Referral Bonus Rewards
- E-tools to assist with meditation, better sleep, exercise, and focus
- Virtual health care (telemedicine) offering quick access to quality care
- Access to amazing mini-courses
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

**Job Types**: Full-time, Part-time

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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