IT Manager

1 week ago

Markham, Canada Metergy Solutions Inc. Full time

About Metergy Solutions Inc. (“Metergy”)

Metergy is a portfolio company of Brookfield Infrastructure. Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors. This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.

Our Mission
Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents to reduce their energy consumption

Position Summary
We are looking for an inspirational IT Infrastructure Manager with strong knowledge in Microsoft Azure Cloud architecture, Microsoft 365, development of process and procedures to manage cloud, and organizational capabilities that can immediately contribute and help us tackle the opportunities and challenges that arise from our rapidly growing business.The incumbent will lead technical team members responsible for IT changes required in projects, intakes, and operational tickets request changes in the organization.

**Responsibilities**:

- Operational ownership of cloud and on-premise IT Infrastructure and collaboration platforms.
- Implement technical and/or non-technical changes to meet organizational goals in reliability, and quality of services.
- Maintains and administer collaboration platforms such as Microsoft 365.- Assist senior management with review of IT vendors in procurement
- Help standardize organizational processes to increase efficiency and reduce costs of storage and servers
- Perform IT infrastructure audit tasks and understanding of NIST
- Plan and manage all IT functions, including server and network infrastructure, business systems development and support, data management and general IT support services.
- Manage requests for proposal/services processes, determine service requirements, sourcing vendors, determine costs and timing, negotiate terms and conditions with vendors, and monitor work/service/product quality and performance.
- Prepare and maintain operations, Disaster Recovery Plan (DRP) that supports the Business Continuity Plan (BCP), and Security Plan to ensure timely and effective restoration of data and IT services in the event of any disaster or failure.
- Manage all IT service partners within contracted SLAs and engage negotiate with new partners to deliver technology roadmap and migration to cloud based technologies.
- Directly manage and support the End User support, Network, Infrastructure, cloud services and security components with onsite IT staff and third-party service partners.
- Identify and implement process improvements in the architecture and/or infrastructure of existing systems.
- Lead ARB process and approvals for new projects, initiatives, and future technology roadmaps
- Participate in Agile projects and lead in both business and IT project work/tasks, as required.
- Remain up to date on new and emerging technologies within area of technical expertise and serve as resource to business and employees.
- Provide dashboards, metrics, and KPIs to manage, support the support processes.
- Recommend information technology strategies, policies, and procedures by evaluating organizational outcomes and opportunities
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

**Qualifications**:

- Certification in Microsoft Azure designation considered an asset
- Minimum of 5 years of demonstrated successful IT management experience in Infrastructure
- University Degree from arecognized institution or equivalent formal educational program and relevant IT technical and project management experience
- Strong working knowledge of cloud computing including Microsoft Azure, AWS and Google as well as Microsoft 365 (specifically MS Excel and MS Project), Google Workspace, Microsoft DevOps and networking concepts.
- Demonstrated skill in managing Azure Cloud and costs
- Excellent analysis, problem-solving, team, conflict management and time management skills
- Excellent verbal and written communication skills
- Demonstrated experience managing or delivering IT services within outsourced and managed services environments.
- Proven expertise with Cloud hosted technology and a thorough understanding of IT Security and networking principles and practices.
- Exposure to Request for Proposal process as well as the due diligence process in support of acquisitions
- Proven leadership and interpersonal skills, such as facilitation, collaboration, liaising and negotiation.
- Ability to clarify complicated technical concerns to non-technical individuals.
- Proven experience in IT project development and management.
- Experience is the telecom or utilities Industry is considered an asset
- Experience with managing and supporting AZURE, AZURE AD, AWS a

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