Oper - Adjoint(E) D’administration

1 month ago

Calgary, Canada Boardwalk Full time

Boardwalk fait vivre l’expérience d’un chez-soi confortable et de qualité aux Canadiens. Nous exploitons 33 000 habitations locatives réparties sur le territoire de l’Alberta, de la Colombie-Britannique, de l’Ontario, de la Saskatchewan et du Québec. Nos appartements et nos maisons en rangée varient en grandeur, en configuration et en commodités.

Consciente que ses associés représentent son atout le plus précieux, Boardwalk offre des salaires compétitifs, un partage des profits et d’excellents avantages sociaux dont le régime flexible de soins de santé et dentaire, le remboursement à la condition physique, la formation et le perfectionnement, la contribution à parts égales au REER collectif, le rabais à la location et bien plus

Responsabilités
- Traiter et classer en temps opportun les documents relatifs aux emménagements et aux déménagements
- Répondre aux demandes des projets et des autres services concernant des informations contenues dans les dossiers de la clientèle
- Ressortir les dossiers pour lesquels un déménagement est prévu et faire la demande d'inspection
- Offrir son aide à l'équipe administrative pour les ajustements relatifs aux primes incitatives, au loyer et au registre, si nécessaire
- Actualiser au besoin le champ Commentaires du dossier de la personne résidente
- Classer les dossiers en cours et ceux à archiver
- Tenir à jour le système de classement informatisé et manuel
- Numériser les fichiers comptables et créer une base de données numériques
- Mettre à jour le système de contrôle de la location et vérifier que toute la documentation a bien été reçue des projets
- Préparer les dossiers archivés pour expédition
- Traiter les demandes de renseignements sur les dossiers des audits en interne et en externe et du centre de service à la clientèle
- Passer les commandes de fournitures, au besoin
- Réaliser d’autres tâches ou des projets spéciaux confiés par le ou la leader
- Remplacer au besoin à la réception pendant la pause-repas, les vacances et effectuer ce qui suit:

- Répondre aux appels entrants sur la ligne principale de la réception et les transférer aux personnes concernées
- Diagnostiquer et régler les problèmes ponctuels de fonctionnement de la réception
- Coordonner le courrier et la messagerie entrants et sortants
- Organiser et distribuer le courrier entrant
- Gérer les visites spontanées

Exigences en matière de formation et d'expérience

Expérience de travail dans un environnement administratif
Études postsecondaires et 2 années d’expérience en administration

Exigences techniques

Capacité d’apprendre et de s’adapter à différents systèmes informatiques et à toute nouvelle technologie

Exigences non techniques
- Excellentes compétences en organisation, planification et gestion du temps
- Capacité de travailler en mode autonome ainsi qu'en collaboration avec tout le personnel
- Aptitude à travailler sur divers projets en simultané et à les hiérarchiser
- Attitude positive, enthousiasme et confiance en soi
- Grandes habiletés en communication et aisance au téléphone
- Engagement à fournir un excellent service à la clientèle interne et externe
- Capacité de traiter l'information délicate et de maintenir la confidentialité en tout temps
- _____________________________
Souhaitez-vous déterminer le futur visage de nos communautés? Venez travailler avec nous là où travailler de sa passion signifie ne jamais avoir l’impression de travailler

Profondément ancrées en toute humilité dans l’esprit de famille, les cinq valeurs principales de Boardwalk, soit intégrité, associés, travail d’équipe, service à la clientèle et responsabilité sociale, sont plus que de simples mots : elles sont un mode de vie. En jumelant celles-ci à nos principes fondamentaux de « traiter autrui comme l'on souhaite être traité », d’« être une bonne personne », d’« aimer sa communauté » et de « s'amuser », nous croyons au bonheur et sommes déterminés à créer une expérience inoubliable pour nos associés et nos résidents ainsi qu’à rechercher sans relâche des moyens novateurs et inédits d’améliorer et de solidifier nos communautés Boardwalk.

Nous espérons que vous partagez également ces valeurs si précieuses à nos yeux

Au fil de sa croissance, Boardwalk demeure ferme à l’égard de son engagement d’offrir des communautés locatives de qualité supérieure à ses résidents. Cet engagement se traduit par la recherche de personnes dynamiques, passionnées, motivées, productives, ayant une attitude positive ainsi que la capacité de livrer des résultats de grande qualité et convaincues de la force du travail d’équipe.

Avec vous dans notre équipe, nous continuerons à donner un sens au quotidien de ceux et celles qui choisissent d’établir leur foyer à Boardwalk.
- _____________________________
Déclaration d'engagement envers l'équ

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