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Operations Team Member

4 weeks ago

Calgary, Canada Gateway Services Inc Full time

**Operations Team Member**

**ABOUT GATEWAY SERVICES INC.**:
Gateway Services is Canada's first accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.

Please visit Gateway Services Inc. to learn more about us.

**LOCATION**:8080 36 St SE BAY C, Calgary, AB T2C 2L8

**SHIFT SCHEDULE**:Tuesday to Saturday, 8:00am to 4:30pm - Full Time

**HOW YOU WILL MAKE AN IMPACT/KEY RESPONSIBILITIES**:

- No matter the task, you’ll prioritize quality, safety, and ethics
- Your daily duties may vary between operating the retort, creating and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains
- Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence
- Take ownership of our machinery - making adjustments, providing feedback, and submitting maintenance requests
- Adhere to all workplace safety policies, compliances and regulations
- Because Operations Team Members work cross-functionally, you may occasionally be required to drive company vehicles

**WHAT YOU NEED TO SUCCEED**:

- You like working with people and feel comfortable maintaining relationships with colleagues
- You commit to working in a safe environment - OSHA training will be provided
- Solutions come easy to you - problem-solving and quick thinking are your thing
- Punctuality and accountability are important to you
- You’re able to work independently or as part of a team
- You have a strong attention to detail and enjoy making things right

**WORKING CONDITIONS**:

- Frequent bending and lifting (65lb minimum weight)
- Certain PPE is required for different tasks, but we’ll provide that for you
- Overtime and weekend work may be available during busier times
- Working in varying temperatures - the area near the retorts can be very warm, while packaging areas are more of a controlled climate

**YOU’LL LOVE WORKING WITH US BECAUSE**:
**The People. **You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with

**OUR CORE VALUES**:

- People First
- Exceed Expectations
- (HIT) Honesty, Integrity, Trust
- Be Passionate and Caring
- Continuously Improve

**WHAT YOU CAN EXPECT FROM US**:

- Generous salary and benefits package includes:

- 3 national medical plans that pay 100% after the members’ deductible and copays
- 2 national dental plans that cover many services at no cost to the plan members
- National vision plan
- Company paid Life/ AD&D, STD and LTD for all full-time employees
- Chance to purchase additional Life/AD&D coverage at discounted rates
- Critical Illness, Accident and Pet insurance are offered as an employee’s choice
- Tax savings account: HSA, Health and Dependent Care FSAs
- 401(k) Retirement plan
- Potential for Career Growth
- Employee Assistance Program
- Paid Holidays & Time Off
- A Sense of Community
- Great Hearts & Minds Scholarship Program
- Gateway Tuition Reimbursement Program
- New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov._

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