Manager of Execution Excellence
2 weeks ago
Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.
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About the role:_**
We are seeking a passionate, self-starter to be our new **Manager of Execution Excellence, Business to Business** to manage the operational execution and process improvement of our OSL Direct, Bell Authorized B2B sales division.
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What you’re responsible for:_**
- Develop and manage the successful execution of all program integration to ensure achievement of sales operational excellence
- Work closely with our client, Bell’s B2B operations team to establish and manage the operational priorities and projects to ensure sales ops success
- Collaborate and strategize with OSL Direct Sales Director and operations team to plan operational execution, assess strategy, optimize & improve current processes, create new measurement KPI’s to evaluate success
- Analysis of current operational process optimize ROI
- Working closely with cross-functional teams to ensure successful execution of all programs
- Host sales meetings, quarterly business reviews to all levels of management
- Sales performance reporting and analysis on a daily basis
- Provide daily, weekly, monthly performance reporting
- Ensure project deadlines and deliverables are met
- Managing team headcount by driving recruitment and retention initiatives
- Various other duties as require
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What to expect:_**
- Flexibility to work various schedules including days, evenings, and weekends
- Willingness to travel on a national scope, overnight travel will be required)
**_ To be successful and join our team:_**
- Minimum 5 years sales operations experience
- Post-secondary degree in Business, Marketing, or a related field
- Excellent interpersonal skills, critical thinker, and people development skills
- Able to develop strong business and personal relationships with Bell Canada’s management team
- Customer service-oriented, teamwork and collaboration, adaptability, and Initiative
- Strong planning and organizational skills, with the ability to anticipate challenges and opportunities, and develop effective action plans
- Ability to work in a cross functional team at the divisional and corporate level
- Exhibit excellent decision-making skills
- Excellent communication, written and analytical skills
- Proven time management skills in a fast-paced environment
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What we offer:_**
- A competitive base salary plus bonuses and other perks
- Vacation plus additional flex days
- Comprehensive benefits
- Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
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