Solution Lead

2 weeks ago


Toronto, Canada TRC Full time

**About TRC**

Groundbreaker. Game changer. Innovator. TRC is a global firm providing environmentally focused and digitally powered solutions that address local needs. For more than 50 years, we have set the bar for clients who require consulting, construction, engineering, and management services, combining science with the latest technology to devise solutions that stand the test of time.

TRC's over 6,000 professionals serve a broad range of public and private clients, guiding complex projects from conception to completion to help solve the toughest challenges. We break through barriers for our clients and help them follow through for sustainable results.

**Our Mission**

**Our Vision**

We will solve the challenges of making the Earth a better place to live — community by community.

TRC is ranked #19 on ENR's list of the Top 500 Design Firms in the United States.

Please watch the video below to learn more about TRC Companies:
**Position Overview**

We are seeking an experienced Solution Lead with at least 10 years of software delivery experience in the utility industry to join our Digital Solutions team. This role is fully remote or could sit in any of our 140 + offices nationwide.

The Solution Lead (SL) is a key technical resource on software implementation & integration projects within the Digital utility practice and ensures the technical success of the project. The SL is a customer facing delivery expert, technology driven, resourceful, deadline-oriented and has strong analytical and root cause analysis skills. The SL works with the solution engineers that support the technical deliverables of the implementation project including configuring, testing, tracking and managing technical tasks. The SL works closely with the Solution Architect (SA) and the Project Manager (PM) to ensure that the technical solution meets the customer's needs and business objectives. The Solution Lead has deep experience in delivering MDMS projects and would be comfortable in the lead role on the project. The SL ensures that the delivery of the technical solution falls within TRC Digital Solutions standard processes and tools.

The SL will possess the ability to work independently, remotely, and multi-task in a fast paced and dynamic environment.

**Duties & Responsibilities**:

- Adheres to the TRC Software Implementation Delivery Methodology
- Experience implementing and testing Meter Data Management System (MDMS) software. Experience with the Siemens EnergyIP software is desired.
- Assists Solution Lead and Project Manager with scope management, project planning, milestones and work and resource estimates
- Develops project deliverables for the Client project team during design phase
- Participates in the Build and Test phase of the project (configures and tests) to ensure delivery of the solution on plan and adhering to technical best practices.
- Ensures that testing is being completed with high standards and on schedule. If the project doesn't have a separate QA team, then the SL will take ownership of the QA process to ensure the solution is thoroughly tested prior to SIT / UAT
- Documents requirements for custom development and works with custom development team to ensure requirements are met
- Develops and delivers onsite end user training, as needed
- Participates in services estimation to support pricing for bid and in other parts of the bid response process, as required by bid structure
- Supports proposals and participates in post bid activities including clarifications, support of short list presentation and supporting scope definition in contract development and negotiations

**Expectations**:

- Excellent written, verbal communication skills
- Utility industry knowledge breadth and depth
- Collaborative nature and willing to share knowledge across broader team while contributing to reusable collateral
- Mentor and develop other resources on the team
- Clear and timely communication internally and externally
- Ability to interact with the Client team including project sponsors and end users of the system
- Looks for ways to improve the delivery process, reduce issues / rework and improve customer satisfaction throughout the project lifecycle
- Ability to troubleshoot issues and perform root cause analysis

**Requirements**:
**Required Knowledge/Skills, Education, and Experience**:

- Bachelor's degree or equivalent in Engineering, Computer Science, Management Information Technology from an accredited school or university is required
- A minimum of 10 years of software delivery experience is required. Utility industry background is required
- 8+ years working on projects involving integration between systems, writing SQL queries or similar, performing data mapping and data transformation.
- Experience working with real-time systems and data connectivity is preferred.
- Experience with scripting language such as Python, Ruby, JavaScript
- Experience with Webservices, XML, SOAP, RESTful. Etc
- Experience w



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