Business & Quality Specialist - Cardiac Program

6 months ago

Newmarket, Canada Southlake Regional Health Centre Full time

**Company Bio**
- Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka._
- Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada._

**Job Summary**

The Business & Quality Specialist will be responsible for collecting, submitting, and analyzing data related to clinical activity in the Department of Cardiac Health. Key responsibilities include:
1. Managing data entry, collation, analysis, and reporting as it relates to the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP), or applicable equivalent database(s) depending on department requirements going forward.
2. Supporting the Provincial Priority Services (PPS) program through the reconciliation of multiple sources of procedural data to ensure data integrity and completeness.

**Qualifications**
- Minimum 2 year health care diploma; degree in relevant field preferred
- Member of regulated clinical profession in Good Standing is an asset;
- Certification through the Canadian Health Information Management Association (CHIMA) is an asset;
- A minimum of 3 year of experience in a health information, Hospital, or acute perioperative environment is preferred;
- Previous experience with quality improvement/patient safety initiatives with an understanding of current best practice;
- Previous experience with chart review and abstraction experience is required in addition to strong familiarity with MediTech or equivalent Electronic Medical Records (EMR);
- Data entry skills and verifiable proficiency using MS Word, Excel, PowerPoint and Access is required;
- Strong communication and organizational skills with strong time management while working within defined deadlines;
- Ability to work with all levels within the hospital, from staff to patients and families, to build relationships, gain clinical support and ensure the success of this program;
- Strong understanding of descriptive statistics is required and an understanding of inferential statistics is an asset;
- Exceptional confidentiality and privacy while dealing with patient information;
- Demonstrated history of good attendance and performance records with the ability to maintain these same standards;
- Demonstrated excellence in communication, both written and verbal;
- Demonstrated problem assessment skills;
- Demonstrated commitment to customer service and teamwork;
- Demonstrated individual leadership skills.

**Closing Statement**

At Southlake, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.

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