Client Development Manager

4 weeks ago

Mississauga, Canada Holman Full time

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

What will you do?

Proactively identify and realize new opportunities within assigned portfolio of accounts; with a focus on funding growth
Effectively communicate and educate others on Holman capabilities, key differentiators, and relevant industry trends
Closely collaborate with other internal stakeholders on account strategy and opportunities, including with Sales, Client Relations, and Financial Analyst teams (among others)
Develop and deepen our relationships by establishing a network of key decision-makers and executives within assigned portfolio of accounts
Understand clients’ business objectives and performance, including clients’ balance sheets and income statements
Leverage analytical tools available to identify and present client opportunities
Develop and negotiate client proposals including lease pricing, contractual requirements, and credit considerations
Track account-related activity and opportunities within Salesforce
Provide activity and growth reporting for budgeting and forecasting purposes
Support activities to positively influence overall customer experience
Perform all other duties and special projects as assigned

What are we looking for?

Bachelor’s degree in a related field (Business Administration, Finance, or other) or equivalent work experience
Additional education, certifications, or other distinctions are a plus
Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
5-7+ years’ experience in fleet management, sales, client management, finance, or banking preferred
Fleet industry knowledge preferred
Excellent time management skills, with a proven ability to meet deadlines
Ability to organize and prioritize tasks and make appropriate decisions
Extensive knowledge of department processes and capabilities
Collaborate with other key internal stakeholders and coordinate activities that influence growth opportunities and customer experience
Market and client intelligence to help establish pricing and deal structure
Contributes to the development of vision and strategy
Works with other leaders to develop a common departmental vision or strategy
Adapts area/departmental plans and priorities to address business and operational challenges
Adjusts quickly to new or changing work environment
Excellent organizational skills and attention to detail
Decisions are guided by policies, procedures and department or business plan; receives guidance from manager
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Anticipates and interprets customer needs and expectations to identify solutions
Strong presentation skills

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process.

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