Key Holder

4 months ago

Edmonton, Canada Bath Depot Bain Dépôt Full time

By offering everything you need for bathrooms, kitchens and fixtures under one roof, four brothers with a passion for plumbing have carved out a niche for themselves with success that has grown steadily over the years since 2008.

Today, with over 40 branches in Quebec, Ontario and the Maritimes, an online store offering thousands of products, and over 300 dedicated employees with a passion for the world of renovation, Bath Depot has literally reinvented the shopping experience in this retail sector, and continues to expand year after year.

**What we offer**:

- Marginal benefits and group insurance programs (extended health care, dental care, vision care, life insurance, disability insurance, etc.) paid at 50% by the employer.
- Employee assistance program
- Flexible schedule
- Casual dress
- 2% personal sales commission
- 3 sick days per year
- 2 weeks vacation after one year of service
- Store discount on our products

**Brief description of the position**

Reporting to the store manager, the third keyholder is responsible for supporting the management team in performing tasks related to coordinating the work of the employees. A true ambassador for the company, they will be called upon to welcome, advise, and retain customers, in addition to being a key player within the team.

**List of responsibilities**
- Participating in the integration process for new employees;
- Performing ongoing employee training;
- Communicating employee sales goals (SPH, DPT);
- Coordinating the setup of new demos;
- Coordinating issues related to the establishment;
- Participating in the management of store operations;
- Intervening and solving problems with customers;
- Coordinating product marketing activities (promotions, demos, etc.);
- Maintaining the store by carrying out the necessary maintenance activities;
- Maintaining a high standard of customer service and an outstanding shopping experience;
- Performing the necessary follow-up (quotes, open orders);
- Providing after-sales follow-up to customers;
- Achieving their sales goals;
- Developing lasting relationships with employees and customers;
- Becoming familiar with and respecting the inventory management process;

**Required qualifications**
- Holding a diploma of vocational studies in sales consulting (asset);
- Possessing a minimum of 1 to 2 years of experience in sales management in the retail sector;
- Knowledge of MS Office suite;
- Being available to work days, evenings, and weekends.

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**Job Types**: Part-time, Permanent

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person

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