Gift Shop Sales Associate

2 months ago


Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

**Gift Shop Sales Associate - 20 Hours per week - Saturday and Sunday**

**WAGE**: $17.30 per hour

**DURATION**: Six (6) months - May/June to October/November

**HOURS**: 20 hours per week

**_Position Summary_**

The Canadian Museum of Immigration at Pier 21 has an opening for the position of temporary Gift Shop Sales Associate.

This temporary position is part time for 20 hours per week and requires availability on Saturday and Sunday plus another day during the week.

The Gift Shop Sales Associate will be responsible for assisting with the receiving, stocking, display and sales of gift shop merchandise. We are looking for a salesperson who will bring innovation, creativity and enthusiasm to the Pier 21 Gift Shop team. Under the direction and mentorship of the Retail Manager and Coordinator, your day is spent meeting daily sales goals, becoming an expert on our products, answering customer questions, acting as an unofficial tour guide, and keeping the sales floor tidy and welcoming.

**_Responsibilities:_**
- Attend staff meetings and other Pier 21 information/training sessions
- Assist customers with the selection of items for sale
- With support, accurately process cash and credit card sales
- Assist with the monitoring of inventory and restocking of shelves
- Wrapping of customer merchandise
- Assist with receiving, unpacking and pricing of new merchandise
- Become knowledgeable about gift shop items available
- Direct visitors to various other areas in the museum

**_Skills_** **_Required:_**
- Ability to interact pleasantly with customers and staff and effectively respond to customer inquiries
- Previous retail sales experience
- Proficiency in English and French is an asset
- Ability to provide service during times of high customer volume
- Ability to follow instructions and work with mínimal supervision
- Web design experience, particularly on the Shopify platform.

**_Competencies_**
- Customer Focus - knowledge and ability to provide high levels of service to both internal staff and external customers, leading to high customer satisfaction and established relationships.
- Communication - knowledge of various communication methods, and the ability to present and receive information in the most appropriate and effective matter.
- Problem Solving - knowledge of problem-solving and decision-making techniques, and the ability to generate solutions to problems, then decide on a course of action.
- Adaptability - knowledge and ability to effectively manage ones’ own behavior and positively influence the actions of others during times of change, stress or uncertainty.
- Integrity and Trust - ability to operate with a high degree of honesty and openness, such that respect and trust is earned by coworkers and customers.

**_Physical Demands:_**
- Ability to stand for moderate duration
- Ability to bend, stretch, and reach shelves

**Job Type**: Contract



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