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Retail Sales Associate

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Halifax, Canada Benjamin Moore Paint Shop Full time

Benjamin Moore Paint Shop is hiring, and we want you Providing exceptional customer service is what we do best, and we need your help in supporting our community to find the right products for the job. Our network of paint and décor stores, located throughout Canada, has steadily grown since 1975 and we have built a brand that is deeply respected and trusted.

Due to tremendous growth and expansion, we have an immediate opening for a dedicated and highly motivated full-time **Retail Sales Associate & Decorator** in the **Halifax** market. You will join a team with varied backgrounds, a dedication to excellence, and the common goal of supporting and growing our industry leading business network.

**General Accountability**

The Sales Associate/Decorator works closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. This role also includes specialized training and/or experience specifically related to interior decorating to assess a client's decorating needs as it relates to the interior of a home or business.

The Sales Associate/Decorator can promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate/Decorator, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, a top-notch Sales Associate/Decorator should be able to achieve excellent customer service, while consistently meeting the store’s sales goals.

**Responsibilities**
- Assist all customers in a professional and timely manner.
- Offer colour matching expertise, paint product selection advice and tint and mix paint orders accordingly.
- Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
- Assist customers with taking orders and explaining the features and benefits of the various window treatment options.
- Provide knowledgeable assistance to customers with all product lines and services offered.
- Determine a customer’s needs by asking questions and listening to the customer’s response.
- Give knowledgeable advice and assist customers in choosing the best products for their project.
- To actively participate in all provided training programs offered by the retail store.
- To maintain merchandising standards established by store managers and/or operational managers including window displays, sales floor displays, promotional displays, etc.
- To actively participate in store activities including unloading of trucks, stocking shelves, carrying merchandise out for customers, having the ability to lift a determined weight of merchandise and delivering paint when needed.
- Present a professional, neat appearance, maintain a good attendance record and arrive at work at the scheduled time.
- Participate in all daily store housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
- Adhere to all company policies and procedures as outlined.

**Qualifications**
- Displaying effective customer service skills on an ongoing basis.
- Proven work experience as a Retail Sales associate, Interior Decorator, Sales representative or similar role.
- Specialized post-secondary training/certification or comparable experience as an Interior Decorator.
- Staying informed and up to date regarding market trends, colours and information relating to the various merchandise categories and product assortments available.
- Strong detail-oriented abilities and skills.
- Ability to negotiate in an effective way with customers.
- Strong organizational skills including the ability to perform multiple tasks simultaneously.
- Being highly motivated with a strong willingness to learn.
- Hands-on experience with Point of Sale transactions.
- Being able to manage your time efficiently and appropriately.
- Solid communication and interpersonal skills.
- This position involves a wide variety of tasks including bending, lifting and sitting. Individual must be able to lift at least 50 pounds.

This is a representation of the responsibilities associated with the position of Retail Sales Associate & Decorator. However, other tasks do exist, and the Retail Sales Associate & Decorator will be responsible for performing all other duties as directed by management.

**Compensation and Benefits**

We offer a competitive compensation package, including a group benefits plan, based on qualifications and experience.

**To Apply**

**Benefits**:

- Dental care
- Vision care

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 4 hour shift
- 8 hour shift
- Day shift

Application question(s):

- Do you have any Interior Decorator training or work experience

**Experience**:

- Retail Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: One location

Application deadline: 2023-04-28