Assistant Collision Centre Manager

1 week ago


Newmarket, Canada Budds' Group of Companies Full time

**Assistant Collision Centre Manager**

**Highland GM**

**Role and Requirements**
- Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
- Ensure compliance with all insurance client requirements, processes and metrics
- Communicate all customer requests and needs to appropriate team members
- Provides positive energy when greeting customers in person and on the phone
- Understanding of all required Insurance programs and procedures
- Collaborate with the body shop team to ensure timely and efficient repair processes
- Utilize mechanical knowledge to evaluate repair needs and recommend appropriate services
- Participate in monthly Health & Safety and staff meeting (if required)
- Attend training, information sessions and workshops recommended by Store Manager

**Requirements**:

- Previous experience in a dealership or automotive repair setting preferred
- Ability to work collaboratively in a fast-paced environment
- Experience in sales and interacting with customers

**Job Type**: Full-time, Permanent

**Benefits**:

- Competitive comp plan, benefits and pension

**Schedule**:

- Monday to Friday

Diversity and Inclusion Commitment:
At Highland Chevrolet Buick GMC Cadillac, we uphold a culture of respect and inclusion, recognizing and valuing the diverse talents and perspectives of our team. We provide equal opportunities for growth and success in a supportive and inclusive work environment. Through our continuous commitment to improvement and passion for customer service, we strive to deliver exceptional experiences while embracing the diversity within our dealership


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