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Patient Services Partner

4 weeks ago

Toronto, Canada Sunnybrook Health Sciences Centre Full time

We currently have a **Temporary Part-time (0.4 FTE, until approx. December 2023) **opportunity for a **Pati**ent Services Partner** in the **Reactivation Care Centre **department at the **Humber Church** campus.

**Hours of Work**:
- **Weekdays**: Days, Evenings, 8 hrs; As per schedule
- **Alternating Weekends**: Days, Evenings, 8 hrs; As per schedule
- **Statutory Holidays Required**

**Summary of Duties**

Working with the professional team, the Patient Service Partner: participates in the caring of patients by providing a variety of support services to the team and patients; participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service; and promotes and maintains good public relations with patients, visitors and Hospital staff.

**Qualifications/Skills**
- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Applicants who have a PSW certificate or completed the Sunnybrook PSP course will be given priority
- Recent PSP experience required, SBHC experience preferred
- Two years of related health care experience
- Recent experience with the elderly population
- Previous experience in Long Term Care setting preferred
- Demonstrated excellent communication skills (both written and oral)
- Must possess an Infection Control Core Competency Certificate
- Ability to work well as part of a multidisciplinary team
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service

Human Resources

Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); **AND** have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

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