Patient Services Partner

7 months ago


Toronto, Canada Sunnybrook Health Sciences Centre Full time

Summary of Duties

Working with the professional team, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff.

Qualifications/Skills
- Minimum Grade 12 or equivalent as recognized by the Province of Ontario Ministry of Education
- Infection Prevention and Control Certificate required
- Two (2) years of related health care experience, preferably in an acute care setting
- Previous PSP/PSW experience preferred
- Must be able to lift and transfer patients independently
- Must be accustomed to managing high volume of patients
- Must possess excellent communication and interpersonal skills
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Flexibility and willingness to take direction
- Must have attended WHMIS training
- Must be prepared and able to use all personal protective equipment
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service



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