Business Analyst

3 weeks ago

Mississauga, Canada Air Liquide Full time

**Company presentation**
**_
Changing care. With you._**

At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine.

**Entity and activity description**
**_
About the role_**

We are currently recruiting a Business Analyst for our Mississauga, ON location. The Business Analyst is responsible for leading the efforts to implement and support Microsoft Finance and Operations for business critical processes. This role is a liaison between IT and the internal business community as well as external partners. This position will work closely with the business to capture requirements and validate processes within Microsoft D365. The Business Analyst will plan, execute and finalize projects according to strict deadlines and within budget. In this role you will engage with all stakeholders to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value.

**Missions and Responsibilities**
- Manage the design, development, and implementation of software solutions and systems
- Hands on technical ability to write optimal SQL queries to extract and manipulate data
- Manage reports, metrics dashboards and analysis to support business operations using Microsoft BI/database tools, preferably Microsoft SQL Server, Electronic Reporting and Management Reporter
- Manage and develop workflows or batch jobs where required
- Provide in-depth knowledge of Microsoft Finance and Operations and evaluate operational processes against the standard Microsoft functionality
- Collaborates with the Business, assigning team resources to projects in order to meet the skills and resource needs of various concurrent projects.
- Define project scope, goals and deliverables that support business goals in collaboration with business stakeholders.
- Conduct interviews to gather user requirements for projects via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Lead the integration of new software into the Companies systems. New systems must meet functional requirements, system compliance, and interface specifications. Participates in the Q&A of purchased solutions to ensure features and functions have been enabled and optimized.
- Manage data-cleansing initiatives to purge and eliminate corrupt or redundant information.
- Identify issues and ensure they are reported, tracked and resolved in a timely manner. Level 2 and 3 support when required.

**Competencies and Profile**
- College Certificate or Diploma in Computer Science or Information Management Systems. Certificate in Business Analysis or Project Management
- 3+ years experience working with Dynamics 365 in a Technical Analyst role
- Strong knowledge of ERP, Salesforce & Microsoft BI software best practices and methodologies

**Additional information**:

- At Air Liquide Healthcare, we value the health and safety of our customers, patients and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19 and all future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status._

Job Reference: CA06051

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