Client Services Consultant

2 weeks ago

Halifax, Canada Nova Scotia Pension Services Corporation Full time

**Job Status: Permanent Full Time; Unionized (NSGEU)**

**Salary Range**:$2548.79 - $2870.79 biweekly
**Closing Date: Friday, March 1st, 2024**

**Please visit our website at the link below to apply. Applications submitted to Indeed will not be considered.**

Client Services Consultant #CSC-0224-CB (2 Positions) Job at Nova Scotia Pension Services Corporation | CareerBeacon

**Who we are**

The work we do matters.

Nova Scotia Pension Services Corporation (NS Pension) is a growing non-profit corporation dedicated to a wide range of investment, pension administration, and compliance services for two of Nova Scotia's leading pension plans. In total, we manage $13.5 billion in plan assets and serve over 78,000 members, retirees, and survivors.

We administer the pension benefits and investment assets of the Public Service Superannuation Plan and the Teachers' Pension Plan and administer the pension benefits of the Members' Retiring Allowances and the three former Sydney Steel pension plans.

**Our culture**

Our culture is defined by our vision, our mission, and our values. We take pride in our culture as it defines who we are, and shapes what we aspire to be.

**Our Vision**

To strengthen the retirement future of Nova Scotians

**Our Mission**

To provide outstanding pension services

**Our Values**

Commitment: to provide the highest quality service
Trust: to act with integrity and to make sound decisions
Respect: to show consideration to our members and our colleagues
Expertise: to build and retain a diverse and talented team
Collaboration: to build mutually beneficial relationships

Learn more about us at novascotiapension.ca

**What we offer**
- Competitive compensation package including RRSP program
- Defined benefit pension program
- Comprehensive extended health and dental benefits for you and your family
- Health & wellness programming including a comprehensive Employee & Family Assistance Program and an annual Health Spending Account
- Flexible work (modified workweek, flexible working hours, work from home bank)
- Robust professional development policy including tuition reimbursement
- Commitment to diversity and inclusion
- Modern office space located on the Halifax waterfront
- Highly engaged workforce
- Opportunities to give back to the community through fundraising events
- Seasonal events and socials

**The opportunity**

We are seeking to fill two permanent, full-time Client Services Consultant positions.

We deliver pension administration services through a team of professional, talented, and dedicated individuals. We are committed to serving the best interests of our members by delivering a consistent experience that is guided by our service standards. We work effectively in a team environment where mutual accountability and positive results are measures of success.

The Client Service Consultant provides exceptional customer service to our active and retired members. Day to day, we respond to member inquiries regarding benefit eligibility and Plan rules and perform complex calculations based on our expert level of knowledge of policies, procedures, regulations, and legislation. We promote awareness and education to Plan members across the province through information sessions.

**What you need to be successful**
- Bachelors' Degree in business, commerce, economics, finance, mathematics, accounting or actuarial science plus three years relevant experience, or an equivalent combination of education and experience.
- Excellent communication skills as well as effective presentation skills. Bilingualism (French) is an asset.
- Excellent analytical skills and the ability to perform accurate mathematical calculations.
- Working knowledge of pension and benefit plan text, Canada Pension Plan (CPP), Old Age Security (OAS), the Income Tax Act and other provincial and federal programs and legislation.
- A Certified Employee Benefits Specialist (C.E.B.S.) designation or Pension Plan Administration Certificate (PPAC) are considered assets.

**Job Types**: Full-time, Permanent

**Salary**: $66,268.54-$74,640.54 per year

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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