Quality Systems

3 weeks ago

Calgary, Canada Big Rock Brewery Full time

_In 1985, Ed McNally founded Big Rock Brewery Inc. (“Big Rock”) to contest the time's beer trends. Three bold, European-inspired offerings forged an industry at a time heavy on easy drinking lagers and light on flavour. Today, our extensive portfolio of signature beers, ongoing seasonal offerings, ciders (Rock Creek Cider® series), RTDs and custom-crafted private label products keep us at the forefront of the craft beer revolution and still proudly contesting the beer trends of today._

**Quality Systems & Food Safety Program Coordinator**

We are currently looking to add a new Big Rocker to our Calgary Operations team. If you go hoppy over craft beverages and want to join an amazing team you can grow with long term, we want to hear from you

This role is critical in ensuring the integrity of our Quality System and Food Safety program and is responsible for the ongoing execution of programs/policies and practices relating to our BRC certification requirements. This role ensures effective risk management, regulatory compliance, and proactive management strategies through accuracy of data, processes and records and is accountable for tracking their E2E process flows and documentation. The QSFS Coordinator is a key point of contact for business functions / data owners and data consumers for all program compliance related matters. This role will also support the corporate H&S program through documentation creation and updating in collaboration with Human Resources. The right person for this role must be a high-functioning multi-tasker who is team oriented and able to function in a fast-paced environment.
- **Job Duties and Responsibilities**_
- Maintenance and continual improvement of Food Safety and quality management programs
- Conduct consumer and customer complaint investigations and review findings with QA Manager within required timeframe
- Ensure all tasks and programs within the QMS fully adhere to the requirements of BRCGS
- Maintain all required training certification and skills required for our continuously evolving food safety program programs
- Coordinate and support count program to ensure process compliance control accuracy
- Root cause analysis in troubleshooting and problem-solving
- Analysing, communicating and sharing KPI results with a focus within production records and raw material inventory control
- Support lean methodology, improvement initiatives to improve efficiency and effectiveness of current processes and reduce production losses
- Identify and work to reduce non-value-added activities and waste
- Collaborate with team to develop and maintain KPI's and scorecards to eval
- Complete Semi-annual Internal Audits of Food Safety Program
- Maintain Document Control of all Operations documents
- Maintain Chemical Approval Program
- Conduct Departmental Chemical Audits
- Complete Monthly Food Safety Site Inspections
- Complete Glass and Brittle Plastic Inspections
- Involved in GMP Contractor Management/Approval Processes
- Track completion of inspection and audit action items
- Work with QA Manager on the closure of Operational CARS
- Vacation relief for Lead Head / Microbiologist
- Provide Food Safety and GMP training during new hire onboarding process
- Oversee Operations Calibration program to ensure all critical equipment calibrations are maintained
- Other duties as assigned
- **Qualifications & Experience**_
- Minimum of three (3) years progressive experience working in a quality program environment. Food safety, Quality Mgmt) functional area with Established systems and processes, protocols and compliance requirements
- Minimum 3 years of direct work experience in a related role, including at least 2 years of in a manufacturing environment
- Understanding of Good Manufacturing Practices (GMP) and Food Safety standards
- Flexibility to work rotating shifts, overtime, and weekends
- Strong knowledge Microsoft Office products, including Excel and Word
- Able to facilitate data-driven statistical approaches to problem solving
- Equivalent combination of comparable education and experience will be considered
- **Skills**_
- Technology proficient including, Excel & Power Point
- SAP (B1) or alternative ERP system experience an asset
- Power BI an asset
- High degree of resourcefulness, flexibility, and adaptability
- Excellent Organizational, and communication skills that are demonstrated by example
- Energetic, self-motivated, and results oriented
- Proficiency with English Language

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Work Location: In person

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