Customer Service Administrator

3 weeks ago

Mississauga, Canada Kyocera Document Solutions Canada Full time

**Job Title**: Customer Service Administrator

**Department**: Operations

**Location**:Mississauga, ON

**Status**:12 Month Contract

**Hours**: 35 hours per week (overtime may be required occasionally)

**About the Role**

When you join Kyocera Document Solutions Canada, Ltd. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

As the Customer Service Administrator, you will be responsible for order entry, order review, customer inquiry all aspects of customer service. You will be also be responsible for all orders comply with Kyocera sales policies and entered accurately and in a timely manner as well as preparing reports for the organization.

This is your opportunity to do something meaningful, to challenge yourself, and to be a part of change in an industry. The unique opportunity to use your knowledge to influence change doesn’t come around every day.

**Major Duties and Responsibilities**

Processing/Reviewing Transactions
- Processing customer orders in manage Oracle and PCS system for KDCA.
- Provide information such as shipment status, back order, ETA and POD’s and resolve any customer concerns on orders placed.
- Prepare shipping documents for warehouse and coordinate Vancouver warehouse shipments.
- Ensure all internal control process related to inventory controls are executed accurate and timely manner.
- Coordinate and execute special pricing and VDR processes in Oracle and share point with the assistance of marketing department.
- Assist with inventory count procedures.
- Participate in monthly team meetings, training sessions and help resolve customer related issues

**Qualifications**

Required**:

- College Diploma or equivalent
- Excellent analytical and communication skills
- Strong work ethic, solid analytical skills and a demonstrated ability to solve problems
- Excellent communication skills, flexibility and professionalism

Preferred:

- 2-4 years of experience in customer service.
- Solid fundamental knowledge in business and processes related to customer service
- Experiences with Oracle, PCS and PPS systems.
- Bi-Lingual French and English is added advantage.

**Job Type**: Fixed term contract
Contract length: 12 months

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Mississauga, ON L5T 1S8

  • Customer Care Lead

    1 month ago

    Mississauga, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Mississauga, ON**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...

  • Customer Care Demand Planner

    4 days ago

    Mississauga, Canada Epiroc Customer Center Full time

    **Functional Area**: Supply Chain **Country/Region**: Canada **Company Name**: Epiroc Canada Inc. **Date of Posting**: April/4/2024 **United. Inspired. **Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. **We succeed in our core business because we are passionate innovators with courage to change.** With...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team. CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadia

  • Trustone - Customer Service Administrator

    4 weeks ago

    Mississauga, Canada THE EMPIRE LIFE INS. CO Full time

    TruStone - Customer Service Administrator**Summary**: - We’re hiring! Join our team as a Customer Service Administrator. If you are passionate about providing exceptional support, have a keen eye for detail and you are tech savvy, this could be the perfect role for you. As the Customer Service Administrator, you will provide and enforce policy...

  • Customer Service/Administrative Assistant

    2 weeks ago

    Mississauga, Canada QY Search & Advisory Full time

    Are you a Customer Service and Administrative professional in the Mississauga area looking for a new permanent, full-time opportunity? We are on the hunt for a dedicated Customer Service/Administrative Assistant to join a successful education company, located in the west Mississauga area. This role is slated to start by June 3rd, or sooner, a competitive...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team. CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team. CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team. CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    1 month ago

    Mississauga, Canada TruStone Financial Inc. Full time

    _**Summary**_ To provide inforce policy administrative support and product information to our customers (brokers and their clients, and our insurance carriers) and colleagues. - **What You Will Do**_ - Build and maintain a positive relationship with our customers and colleagues. - Interact effectively with each one, based on their needs and preferences;...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team. CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    1 day ago

    Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, ON, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    3 days ago

    Mississauga, ON, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service Administrator

    2 weeks ago

    Mississauga, ON, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team.CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadian system throughout North America. We own and operate two...

  • Customer Service and Office Administrator

    2 weeks ago

    Mississauga, Canada Reliable Logistics Full time

    *** **Responsibilities**: - Direct calls as they come in. - Greet visitors and ensure all sign in and are badged as needed. - Handle customer complaints and inquiries in a timely matter and ensure proper resolution. - Field and resolve calls regarding third party partners. - Track customers parcels and resolve missing items query. - Manage customer claims...

  • Customer Service Representative/administrative

    3 days ago

    Mississauga, Canada Hypercoat Downing Ltd. Full time

    Come and join our small, close knit team where you can enjoy a private office to work in, a comprehensive benefits package, and be part of the exciting aerospace industry. Hypercoat Downing Ltd. has been proudly supplying the aerospace maintenance industry since 1985 as a distributor of paint and painting related materials. We support all levels of aerospace...

  • Marketing (Customer Service) Administrator

    4 weeks ago

    Mississauga, Canada Pinchin Ltd. Full time

    **Marketing (Customer Service) Administrator** **Business Development** **Mississauga, ON** Pinchin has an exciting opportunity for motivated individual to join the Mississauga Business Development Group (BD) as a Marketing Administrator. **Hybrid role** Reporting to the Manager, Regional Marketing, this role supports the coordination and delivery of...