Test Center Administrator

2 weeks ago

Toronto, Canada Prometric Full time

Company Description

**JOB TITLE**: Test Center Administrator

**REPORTS TO**: Test Center Manager

**LOCATION**: 180 Bloor St E, Toronto, On

**JOB OVERVIEW**:
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.

**Required Conduct**:

- Represent Prometric’s vision, mission and values
- Inspire others to succeed
- Ensure your test center provides a best-in-class and comfortable testing experience
- Safeguard the test center from misconduct

**Responsibilities**:

- Administer and proctor tests
- Secure all computer software in the test center at all times
- Reboot computer servers and reset passwords as necessary
- Report any occurrences outside company guidelines to corporate management
- Ability to be flexible with scheduling based on Prometric capacity requirements

**Required Experience**:

- High School Diploma required, college experience a plus
- One to two years customer service related experience required
- Ability to write detailed reports and correspondence
- Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
- Familiarity with Microsoft Windows-based computer programs

**Physical Requirements**:

- Capable of lifting up to 40 pounds
- Ability to remain in a stationary position for extended periods of time while administering exams
- Ability to perform periodic walk-throughs
- Visual requirements include the ability to adjust or focus computer screens and view testing room while proctoring
- Frequently positions self to maintain computers in the lab & office setting, including under the desks and in the server closet

**Available Shift(s)**:

- 20 bi-weekly hours working between Monday-Sunday 7:00am-6:00pm with occasional evening hours.
- Should be flexible during days and evenings on various days and times according to demand of testing.

Prometric delivers tests flexibly via the Web or by utilizing a robust network of more than 8,000 test centers in more than 160 countries and on behalf of more than 350 clients in the academic, financial, government, healthcare, professional, corporate and information technology markets.

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.

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