Division Manager
2 weeks ago
**Role Summary**:
The Division Manager is responsible for leading MacEwen’s Diesel Exhaust Fluid (DEF) and Western Ontario lubricants business based out of Milton, Ontario. This role is accountable for the profit and loss of the division and its entire operation, including warehousing, trucking, customer service & order management, invoicing, and administration.
Key to the Manager’s success will be their ability to simultaneously roll up their sleeves and manage the daily operational requirements while remaining keenly in tune with the resources required to operate this rapidly growing segment of our business. The Manager drives financial results through excellent customer service, efficient deliveries, maintaining accurate inventories, managing expenses, and motivating employees.
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**Main Responsibilities**:
- Developing excellent relationships with customers by providing them with timely and personalized service that exceeds expectations.
- Responsible for operational planning and business analysis.
- Maintaining the safe, efficient, and clean operation of the truck fleet, vehicles, and warehouse.
- Monitoring costs and customer profitability. Provide improvement recommendations to drive business profitability.
- Training, motivating, and providing support to all Division employees, assisting them in consistently delivering exceptional customer service.
- Building productive relationships with suppliers of equipment and contracting services
- Responsible for the Health and Safety of all employees, on-site contractors, and customers. Ensuring a safe working environment, investigation of incidents, accidents, and injuries. Preparing reports, maintaining records and reviews, and following up on investigation reports.
- Ensuring that the Division's employees, equipment, and practices are compliant with all relevant regulatory requirements, including Ministry of Labour, Ministry of Environment, MTO, etc.
- Ensuring that routes and deliveries are reviewed on a regular basis to ensure efficiencies can be maximized.
- Coordinating all product replenishment purchases and warehouse activities to ensure a working inventory of necessary products and supplies.
- Working collaboratively with the Sales Representatives to provide responsive customer solutions.
**Requirements**:
**Essential Position Requirements**:
- Experience leading asset-based operations involving the transportation of goods in a customer service-oriented environment.
- Experience in trucking operations such as liquid bulk would be an advantage.
- Previous experience leading a team to excellent results with a hands-on approach
- Strong computer skills are required.
- Entrepreneurial and business savvy with a long-term focus. Someone who wants to “own it”.
- Previous transportation dispatch experience would be an advantage.
**Other**:
- Must be highly organized with the ability to effectively multi-task and complete projects with short deadlines.
- Communicates clearly, and builds relationships with all levels of the organization, with drivers, customers, and colleagues across the company
- Demonstrated effective interpersonal and negotiation skills.
- Able to demonstrate exceptional business integrity.
- Ability and willingness to travel to customer sites and other MacEwen locations when required.
- Willingness to work extended hours, including evenings and weekends when so required.
**Benefits**
**WHY JOIN THE MACEWEN TEAM?**
- Learn and collaborate with the best in the industry.
- Supportive colleagues and leaders who are passionate about providing exceptional service.
- Competitive compensation package.
- 3 weeks vacation to start.
- Complete benefits program including health, medical, dental, and life insurance.
- RRSP plan with Company match from day one.
- “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.
**OUR CORE VALUES**:
It is important to us that when you consider a new opportunity, you understand a little about the company, its history and values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.
- **Customers First** - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
- **Long Term Focused** - We value long-term success over short-term gains.
- **Respect Each Other** - Each person with whom we work, communicate and do business is valued and treated with dignity and respect.
- **Do The Right Thing** - We stand by our word and do what's right.
- **Own It** - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
- **Ever Evolving** - We embrace positive change and always seek to improve.
Please notify Human Resources if
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