Branch Manager
1 month ago
**What You’ll Be Doing**
- Duties and Responsibilities:_
- Lead, manage and mentor employees to develop a high-performing and cohesive team
- Work together with the People and Culture Team to effectively resolve internal staff conflicts, and to ensure employees have access to available resources
- Participate in the hiring, onboarding and training of new employees
- Conduct annual performance evaluations, provide regular performance feedback and coaching, and implement disciplinary measures as required
- Follow and enforce all safety initiatives and policies, and champion the company safety culture
- Delegate responsibilities and oversee branch operations
- Collaborate with internal teams across the organization to ensure top-quality customer service at all stages of the rental process
- Work closely with all levels of the organization to ensure a team-based approach to problem solving
- Focus on keeping fleet rental ready through establishing efficient and effective shop flow
- Supervise mechanics to ensure priorities are being set and preventative maintenance schedule is being followed
- Make recommendations to management regarding rental fleet inventory
- Manage branch costs and ensure budget adherence, including monitoring monthly profit and loss (P&L) to track financial performance, identifying areas for improvement
**What You’ll Bring to the Team**
- Qualifications and Requirements:_
- Minimum of 5 years of progressive experience in the equipment rental industry, construction industry or a closely related field
- Preferably at least 2-3 years of prior experience leading a team
- Excellent verbal and written communication skills
- Highly professional with exceptional customer service skills
- Knowledge of Microsoft Office Suite (Excel, Word) and experience using PowerBI is an asset
- Strong leadership and people management skills
- Post-secondary education is an asset but is not required
- Valid Class G Driver's license with satisfactory abstract
- Flexibility; must be comfortable with managing and adapting to multiple changing priorities in a fast-paced work environment
- Excellent problem-solving and critical thinking skills
- Familiarity with financial statements, profit and loss (P&L) management, and budget oversight
- Pride in what you do
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