Hotel Housekeeping Supervisor

6 months ago


Edmonton, Canada Holiday Inn ExpressCandlewood Suites Full time

The **Holiday Inn Express - Candlewood Suites West Edmonton** is looking for a Housekeeping Supervisor to join our team As the first IHG dual property in Canada, we offer a unique opportunity to work for two hotels under one roof

**What you can expect**
- Lead and supervise a team of up to 20 Room Attendants/10 Houseperson
- Assist in the training of all housekeeping and housepersons staff
- Assist with cleaning Guest Rooms and Common Areas
- Inspect Guest Rooms and Common Areas
- Inspect Housekeeping Supplies and PPE equipment
- Be sure all team members are following Hotel Policies and Procedures
- Amending Schedule for adequate staff are scheduled for following days
- Filling out Documented Inspection/Deep Cleaning paperwork
- Communicate Room Discrepancies to Maintenance Department
- Communicate Room Status to Front Desk
- Handle guest Requests/Concerns/Complaints
- Assisting in Breakfast Department

**What we expect from you**
- Minimum 1 year cleaning experience
- Minimum 1 year supervisor/lead experience
- Previous Hotel Leadership experience is an asset
- Must be able to communicate in English
- Determination to improve not only oneself but a team
- Able to work with mínimal to no supervision
- Attention to Detail, drive to improve
- Friendly, approachable, considerate, willing to help, team player
- Able to work well under pressure, stay calm, and multi task
- Responsible, organized, punctual, neat in appearance
- Able to stand/walk/bend/move continuously throughout shift
- Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills._
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests_
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay_
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs_
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner_

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.00 per hour

Schedule:

- Day shift
- Every Weekend
- Holidays
- Weekends as needed

Work Location: In person



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