Shelter Supervisor

2 weeks ago


Toronto, Canada Matthew House Refugee Services: Toronto Full time

Education: Bachelor's degree
- Experience: 1 to less than 7 months
**Work site environment**:

- Noisy
- Odours
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
- Services for the homeless
- Settlement services for new immigrants
**Work setting**:

- Urban area
- Social service or charity agency
- Shelter for the homeless
- Religious organization
**Tasks**:

- Supervise support staff
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Perform administrative tasks
- Assess client's relevant skill strengths and development needs
- Resolve conflict situations
- Liaise with other social services agencies and health care providers involved with clients
- Assist in evaluating the effectiveness of treatment programs
- Assist clients/guests with special needs
- Accompany clients to appointments and social outings
- Supervise office and volunteer staff
**Supervision**:

- 5-10 people
**Target audience**:

- Culturally diverse groups
**Area of work experience**:

- Immigration
**Work conditions and physical capabilities**:

- Work under pressure
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Client focus
- Team player
- Organized
**Screening questions**:

- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
**Other benefits**:

- On-site housing options
- Work Term: Temporary
- Work Language: English
- Hours: 40 hours per week


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