Media Project Coordinator

**Are you a client relations pro looking to get involved in a growing creative company? Do you thrive on meeting targets, taking on challenges, making sense of numbers and providing businesses and individuals with marketing solutions? If that sounds like something for you, we’d like to hear about it.**

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You are needed to provide legendary service, guidance, and project coordination to create great client experiences and relationships with new and existing clientele. In this role, you will be required to understand and interpret client needs, identify opportunities to promote KB Media products and services to clients, close sales and refer clients to appropriate team members when necessary. Your primary goal will be to actively deepen long-term professional relationships with these clients. You will write contracts and bid on commercial print, web projects, and more of various scales. The Media Project Coordinator reports to the Account & Administration Manager, the COO, and the CEO.

**In your role of Media Project Coordinator, you will be responsible for**:

- Developing and nurturing new and existing client relationships to increase sales.
- Understand and promote our business model, products, and services.
- Providing quotes for clients and writing proposals.
- Meeting deadlines and sales targets.
- Client reception, meetings, and consultation.
- Travelling for sales meetings and trade shows events when needed.
- Interpreting the client’s needs and suggesting suitable products and services.
- Consulting with team members to calculate the time required to complete projects.
- Performing site surveys and conducting vehicle measurements.
- Collecting new customer information, receiving payments, and inputting orders.
- Assisting the Account & Administration team with the preparation of work orders, purchase orders, and invoices.
- Assisting in maintaining and updating pricing information and financial documents.
- Monitoring the success of active projects and orders to help ensure client satisfaction.
- Correcting time entries and final billing calculations.
- Building successful team relationships with members of various departments.
- Being knowledgeable of company operations and procedures.

**Requirements**:
**Skills & Attributes**
- Bilingual (English and French) proficiency in both verbal and written format.
- A G-class driver’s license and access to a personal vehicle.
- Strong organizational skills with an acute attention to detail.
- Ability to work as part of a team and autonomously.
- Ability to promote company products and services.
- Ability to network and acquire new clientele.
- Excellent active listening and interpretation abilities.
- Is passionate about providing great customer support and solutions.
- Is confident and goal-oriented.
- Knowledge in any of the following industries: print, wide format graphics, signage, web, multimedia production, design, creative services, marketing, and communications.
- Proficiency with billing and finance software such as QuickBooks (or similar).
- Proficiency with Microsoft 365 and/or Google’s Workspace Suite.
- An existing client list and a solid network is a strong asset.

**Experience**
- Minimum 2 years of experience working in one or more of the following industries:

- Offset and digital printing. Web development. Large format printing. Design, marketing, communications, and general creative services.
- Minimum 2 years of experience in sales and/or customer service-related positions is a strong asset.

**Education**
- Diplomas, degrees, or certifications in any of the following areas of study are a strong asset but not mandatory: Marketing, Communications, Advertising, Design, Web Development, Multimedia Production, Printing & Graphics, Business Accounting/Administration (or other related field of studies).

**Position**

Full time, permanent — 6-month probationary period.

**Work Location**

You will be working from our headquarters office, located in Casselman Ontario. You will have the flexibility to work from home when needed and you may be required to attend our Ottawa, Montreal, or Toronto offices on special occasions for meetings with clients.

**Starting Compensation**

$21 to $23 per hour ($44K to $48K annually based on 40 hrs/week).

Your starting compensation will be based on demonstration of your experience, knowledge, qualifications, and skills. Wages are further evaluated after passing a 3-month and/or 6-month period.

**About KB Media**

KB Media is a leading media solutions company supplying full service experience in the areas of design & branding, marketing & communications, print media, promotional items, signage & wraps, websites & hosting, photography & video, and special event coordination.

With its headquarters located 25 minutes East of Ottawa and offices in Ottawa, Montreal, and Toronto, KB Media assists various companies with the management and strategy of their corporate branding programs. Few compa