Business Analyst, Payments Team

3 weeks ago

Toronto, Canada State Street Full time

**Who we are looking for**

The State Street Global Transactions Control and Banking - Payments team is seeking an experienced Business Analyst to direct Business User Acceptance Testing activities across all systems associated with the core banking infrastructure. You must have a strong understanding of the global payments infrastructure as well as the various modernization initiatives across markets and Financial Market Utilities. You have extensive experience and demonstrated ability to act as a liaison between operational, project and technology teams, vendors and external industry groups working on large scale cross-platform high risk projects.

**Why this role is important to us**

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

**What you will be responsible for**

As a Business Analyst you will:

- Actively attain SME level knowledge and understanding of business processes and flows via in-depth analysis of workflows and Standard Operating Procedures
- Host interviews and deep dive sessions in order to understand and document business use cases
- Actively participate in test strategy development and planning
- Perform business user acceptance testing
- Perform all required industry testing applicable to State Street’s payments infrastructure e.g. FedWire, CHIPS, Swift Standards, CHAPS, LYNX etc.
- Triage, track and report post implementation issues and defects
- Be the voice of the business, articulate and champion business requirements
- Collaborate across teams to coordinate testing activities across platforms
- Clearly and concisely communicate defects and expected results to IT and project partners
- Build meaningful and effective relationships with business, project and IT teams across the organization
- Think outside the box to identify and recommend opportunities to improve operational workflows through technology
- Assist business teams with implementation planning and support including creation and updates of relevant standard operating procedures and guides as well as hands on training

**What we value**

These skills will help you succeed in this role
- Exceptional operational and IT knowledge and understanding of the global payments infrastructure including Fedwire, CHIPS, SWIFT (MT, ISO20022), LYNX/LVTS, CHAPS, etc.
- Understanding of liquidity management principles and processes as it relates to global payment settlement systems and correspondent banking models
- Excellent interpersonal and communication skills
- Excellent problem solving and analytical skills, attention to detail and organization
- Self-starter with an aptitude to troubleshoot and learn independently

**Education & Preferred Qualifications**
- University degree in Business, Accounting, Finance, Information Technology or related professional experience
- 3+ years experience in the payments industry, managing testing/implementation activities for large scale enterprise projects with diverse stakeholders
- You can demonstrate in-depth knowledge of payment flows and the SWIFT network

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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