Inspection, Testing, Maintenance Administrator

2 days ago

London, Canada WESTERN FIRE PROTECTION Full time

**Position**:ITM Administrator**

**Location: London, Ontario**

**About Western Fire Protection**:
Western Fire Protection is a leader in fire suppression technology, offering optimal service to all fire sprinkler systems including inspections, maintenance, system testing and water flow testing. For the past 20 years, Western Fire Protection has been supplying qualified, certified, and reputable contractors as well as professional installers in the fire protection business.

Learn more about Western Fire Protection by visiting our website at westernfire.ca

**The Position**:
We’re looking for an organized and motivated Service, Inspection, Testing, and Maintenance Administrator to support our ITM and service department. This role is responsible for invoicing, compiling inspection reports, records management, summarizing deficiencies, communication, and above all excellence in customer service. If you enjoy building relationships, have a passion for customer service, and excellent attention to detail, this may be the role for you

**Why Join Our Team?**
- Great team culture, an awesome place to grow as a professional
- Challenging and interesting work you can take pride in
- Recognition & compensation - we value you and ensure compensation is competitive, including matching retirement savings program (RRSP) and group benefits program

**What You Will Do**:

- Assist with invoices: inspections, deficiencies, and service work
- Deliver reporting for quotes for repair, if approved collaborate with ITM Coordinator to move forward
- Compile post-inspection documents and reports
- Collaborate with ITM team to ensure inspections completed on time, error free and with mínimal return visits
- Summarize any deficiencies done in the field
- Maintain all software and system processes, records to ensure up to date and accurate information
- Track open jobs to ensure appointments moving forward
- Create, track, maintain, verify and close all service appointment jobs
- Assist in sales, preparing quotations, and cold calling if needed
- Other administrative duties as assigned

**What You Bring**:

- Completion of post-secondary education in a related discipline or combination of education, training and experience deemed equivalent
- Minimum 2 years’ experience in work planning, scheduling, dispatching in service industries; preference for Sprinkler industry experience
- Working knowledge or willingness to learn, of fire, fire suppressions systems, fire industry Codes and Standards an asset
- Exceptional communication, organizational and interpersonal skills
- Strong attention to detail, accuracy
- Ability to work independently and within a team environment

**Job Types**: Full-time, Permanent

Pay: From $42,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Administrative: 2 years (required)

Work Location: In person

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