Patient Experience Manager
2 weeks ago
**Patient Experience Manager**
Cadence Physiotherapy is a female-owned private practice located in Toronto’s vibrant
Kingston Road Village (nearest intersection is Kingston Road and Victoria Park Avenue).
The Cadence Physiotherapy team consists of three physiotherapists, a chiropractor and two massage therapists.
We are looking to add a full-time patient experience manager to our amazing team. If you are someone who wants to look forward to coming to work every day, then this is the job for you
**Role and Responsibilities**:
- Welcoming patients, booking patients, answering the phone calls, managing patient relations
- Managing clinic billings and submitting direct billing to private insurance companies
- Lead patient related communication with respect to unscheduled patient lists, no-show appointments, etc.
- Laundry: starting washer/dryer, folding and putting away laundry
- Tasks of clinic cleanliness: vacuuming, empty garbage at end of day, cleaning patient/public washroom
- Excellent communication skills
- Work experience in retail or service industries considered an asset, but not mandatory
Contact: Hilary Mallinger & Sarah Hull
Phone: (416) 4693-0909
**Job Types**: Full-time, Part-time
Part-time hours: 35 per week
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Scarborough, ON M1N 1N4: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 2023-05-01
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