Receptionist

4 weeks ago

Kamloops, Canada Thompson-Nicola Regional District Full time

**Thompson-Nicola Regional District**
**Receptionist**:
Encompassing an unparalleled geographic region in the heart of British Columbia, the Thompson-Nicola Regional District (TNRD) offers the best of both worlds. Urban life within vibrant communities and outlying rural regions that showcase the region's beauty - pristine but rugged mountains, rolling grasslands, lush evergreen forests and both historic and modern areas, all within approximately 45,000 square kilometres. Headquartered in the City of Kamloops, the TNRD provides a wide range of local government services to a population of 144,000 located within its 11 diverse municipalities and 10 electoral areas.

**The Role**:
Reporting to the Executive Assistant, the Receptionist performs clerical duties, operates the multi-line telephone system and provides information to internal staff, external contacts and the public as required. You will provide a welcoming environment for visitors by greeting them, directing them to the appropriate contacts or services, and providing general information in person and by phone. The Receptionist position also supports internal employees by acting as the central point of contact for employees working alone.

**Primary duties include**:

- Greet people coming into the office
- Provide general information in person and by phone
- Operate multi-line telephone system to answer, screen, and forward calls
- Perform clerical duties, including maintaining internal lists, mass mail outs, etc.
- Maintain calendar bookings for fleet vehicles
- Forward and track online public submissions/ customer service requests
- Handle eco-depot card sales; collect payments, process payment receipts; operate POS terminal
- Assist Executive Assistant with conference preparation, catering orders and other event items
- Process and distribute incoming mail, packages, organize outgoing courier pick-ups, etc.
- Order and maintain stationary, office and coffee supplies, etc.
- Maintain contact with employees, track contact and provide daily list to after-hours service to ensure the safety of all TNRD employees working alone
- Other duties as required

**Please note this is a temporary part-time position for approximately two (2) months that could be shortened or extended, upon to the return of the incumbent.**

**JOB REQUIREMENTS**
**Required Education and Experience**
- An Office Administration, Public Administration or related certificate and at least one year of reception or customer service experience including operating a switchboard
- Proficiency in Microsoft Office programs including:

- Basic knowledge of Word, including creating documents, updating lists, etc.
- Basic knowledge of Excel, including data entry, etc.
- Knowledge of standard office procedures
- Experience with VADIM is an asset

**Required Skills and Abilities**
- Ability to provide courteous and helpful client service
- Ability to perform clerical duties with speed and accuracy
- Ability to assess, analyse and respond to questions in regards to public enquiries
- Ability to work effectively on own and within a team environment
- Ability to use office tools and equipment such as computers, scanning equipment, photocopiers, switchboard, mail machine and point of sale terminal
- Ability to handle cash transactions
- Excellent ability to communicate orally and in writing
- Ability to organize work schedules efficiently and effectively and meet deadlines
- Ability to prioritize and multitask

**Working together, we provide exceptional public service in a supportive, flexible environment**

The TNRD requires that all successful applicants undergo a Criminal Record Check.

Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience : No experience

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