Community Educator

3 weeks ago

Brampton, Canada Labour Community Services of Peel -Brampton Full time

**Organization**: Labour Community Services of Peel Inc.

**Position**: Community Educator & Caseworker

**Anticipated Start Date**: February 19, 2024

**About the Organization**

Labour Community Services of Peel (LCSP) is a non-profit organization dedicated to supporting marginalized workers within the Region of Peel. LCSP provides legal information, education, advocacy, and representation in the areas of employment law, human rights, and income supports. The Community Educator & Caseworker role is responsible for intakes, casework and supporting community education work related to legal education and community capacity building. This position will include being the first point of contact for community members needing assistance; doing detailed intakes and providing preliminary legal information; and casework assisting community members with filling forms and claims. Labour Community Services of Peel (LCSP) is a project of the Peel Regional Labour Council and a member agency of United Way of Peel Region. It also receives funding from the Department of Justice.

**Responsibilities**

**Intake & Casework**
- Answer phone calls and text messages from workers to provide information about the agency, provide legal information related to employment law and income supports, do detailed intakes, and take messages;
- Assist community members with navigating government programs and income supports;
- Assist with letter-writing, form-filling, and filing claims;
- Interview clients to obtain case-specific history and relevant background information;
- Assess clients’ need as it relates to legal education, information, and other supportive measures;
- Assist clients in locating and utilizing community resources including legal, medical, and financial assistance, housing, employment, transportation, and other referral services;
- Counsel clients according to findings to properly manage client expectations;
- Complete feedback forms with clients when cases are ready to be closed;
- Update contact lists in order to keep community members updated on upcoming events;
- Maintain detailed demographic and program statistics for purposes of evaluation, research, and funding;
- Perform other duties as required.

**Community Education and Advocacy**
- Outreach to inform the public of LCSP’s services and programs, including through ethnic radio, print media, and social media;
- Produce social media shareables related to the agency’s work and community campaigns;
- Deliver Know Your Rights at Work workshops with partner agencies;
- Meet with workers to provide information, training, and workshops related to relevant laws and programs, law reform, advocacy, and community organizing;
- Facilitate meetings and workshops to build leadership, knowledge and skills of community members to advocate for themselves;
- Help facilitate and support community organizing, and law reform efforts based on community members’ input on how to reduce barriers to justice;
- Produce anonymized reports on worker-identified barriers to justice to spur policy-level improvements.
- Help gather and prepare statistics relevant to LCSP’s clients, services, and funding requirements.

**Qualifications**
- Completion of a college or university program preferred;
- Experience with working in a diverse community with knowledge of anti-oppressive and trauma-informed practice;
- Experience delivering or facilitating workshop, training, publics meetings, or other gatherings;
- 3+ years of work experience in a field related to human rights, unions, social justice, employment law, or work with vulnerable communities;
- Fluency in a second language, in particular, Punjabi is an asset;
- Full G driver license is an asset;
- Strong written and verbal communication skills;
- Proven ability to work independently and as part of a team;
- Demonstrated excellence in organizational and time management skills;
- Strong knowledge of social media and other digital media tools is an asset;
- Experienced working in a unionized environment an asset.

At Labour Community Services of Peel, we are committed to creating a diverse and inclusive workplace where all employees feel valued and supported. We believe that diversity and inclusion are essential to our success, and we are committed to actively seeking out and hiring a workforce that represents the diversity of our community. We also strive to create a culture that is welcoming and respectful to all employees, regardless of their race, ethnicity, religion, gender, sexual orientation, age, or ability.

**Labour Community Services of Peel is committed to an inclusive, barrier free recruitment and selection process. If contacted for an employment opportunity, please inform the hiring manager if you require any accommodations**

**Salary**:$62,000 with Benefits and Pension Contributions

This position is unionized with United Steelworkers Local 9042.

**Salary**: $60,000.00-$62,000.00 per year

**Benefits**:

- Dental care
- E

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