Technical Writer
5 months ago
Join us and work on some of our largest B2B brands, including an advertising platform that allows us to monetize our web traffic, as well as an affiliate network dedicated to promoting some of the most recognizable video-on-demand brands.
**What You'll Be Doing**:
- Taking ownership over a portion of our daily ad operations
- Assessing and troubleshooting reported issues and requests
- Working closely with a team of highly dedicated developers, designers, sales representatives, and customer service representatives to maintain an effective workflow and efficiently tackle obstacles
- Contributing to process optimization and enforcing current processes
- Facilitating cross-departmental mandates by being a mediator between Engineering, Sales, QA, and Customer care.
- Creating, configuring, and monitoring ad sources/spots to ensure we have healthy traffic delivery and redirections
- Delivering timely and satisfactory support while maintaining healthy cross-departmental relationships
**What you'll need to be successful**:
**Must Haves**:
- A minimum of 2 years' experience in Ad tech and a strong understanding of ad-supported, publisher websites
- A willingness to take ownership of and accountability for your work
- Drive to learn and develop expertise in your areas of ownership
- A focus on making iterative process improvements
- Ability to prioritize effectively
- Strong analytical and problem-solving skills
- Excellent writing and communication skills
**Nice to Haves**:
- Undergraduate degree or higher in a relevant field
- Familiarity with web analytics (Google Analytics)
**As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees**
**In this role you may be exposed to adult content
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