Processor, Operations Management

6 months ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

As a member of CIBC’s Retail Operations team, you’ll work in a fast-paced back-office operational environment where you’ll make a meaningful difference in our clients’ lives. As a Processor, you’ll be accountable for providing professional and timely support by verifying and processing documentation received from internal stakeholders (e.g. Banking Centres) and ensuring documentation is accurate and complete according to policies and procedures for further processing. You’ll investigate requests to resolve processing errors and/or out of balance conditions through processing adjustments and settling accounts. You’ll make sure client satisfaction and productivity standards are achieved and Service Level Agreements (SLA) are met or exceeded by following well-defined procedures and guidelines and escalating issues as appropriate. You’re flexible to work our processing centre hours which may include evenings and weekends.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To start, you’ll be on-site full-time for the first two months of training_. After that, you _can effectively perform all work activities remotely, and will only be required to be on-site on an occasional basis (1-2 days per month)._
- Kindly note the shift time for this role is 12-8pm, Monday to Friday._

How you’ll succeed- Analysis - Conduct investigation and detailed analysis on item errors according to established guidelines to determine the nature of the issue, identifies root cause and resolve the error. Receives, reviews and investigates item errors.- Risk and governance - Adhere to all risk and governance standards by completing all required documentation thoroughly and ensuring that all processes and procedures are followed.- Teamwork - Work closely with your team to deliver a great customer experience. Ensure that your team's collective work meets quality standards, deadlines and service level agreements- Problem solving - Identify and resolve items of discrepancy and follow up on process problems within area of responsibility using independent judgement based on standard work procedures. Act like an owner by taking accountability for issues, and know when to lean on others to build a better solution together.- Organizational skills - Receive, prioritize, sort and evenly distribute work to staff within a production area. Respond to questions and provide guidance. Complete quality checks for work completed to ensure accuracy. Monitor workflow to ensure priority is given to unresolved matters that cause backlog or delays in process flow.

Who you are- You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you n



  • Toronto, Canada Quantec Geoscience USA Inc. Full time

    **Job Description: Geophysical Data Processor** **Position Summary**: The Data Processor plays a vital role in Quantec's field acquisition efforts by handling in-field processing, archiving, and quality control of survey data. This position requires travel to on-site field projects in remote locations and may involve evening and night-shift work. As part of...

  • Machine Operator

    6 months ago


    Toronto, Canada Mondelēz International Full time

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You have in-depth mastery of one technical process and maintains that process using progressive maintenance standards, troubleshooting on multiple processes and issues when necessary. You also lead at least...

  • Processor B

    2 weeks ago


    Toronto, Canada Mondelēz International Full time

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You independently operate and maintain at least one process, equipment or systems following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system performance to meet business...

  • Coin Processor

    6 months ago


    Toronto, Canada Brinks Full time

    About the job We have an exciting opportunity to join our ARP Division as a part-time Coin Processor. In this role, you will assist with the day-to-day operations of the ARP Department. Primary Duties: - Load, unload and operate the coin-processing equipment - Regulate equipment by adjusting and setting controls - Ensure safety, quality and efficiency are...

  • Coin Processor

    6 months ago


    Toronto, Canada Brinks Full time

    About the job We have an exciting opportunity to join our ARP Division as a full-time Coin Processor. In this role, you will assist with the day-to-day operations of the ARP Department. The hours of operation for these positions will be Monday to Friday from 07:00 to 15:00 and may change due to operational requirements. Primary Duties: - Load, unload and...

  • Coin Processor

    2 months ago


    Toronto, Canada Brinks Full time

    About the job We have an exciting opportunity to join our ARP Division as a temporary full-time Coin Processor. In this role, you will assist with the day-to-day operations of the ARP Department. The hours of operation for these positions will be Monday to Friday from 07:00 to 15:00 and may change due to operational requirements. Primary Duties: - Load,...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Coin Processor

    6 months ago


    Toronto, Canada Brink's Incorporated Full time

    **Locations**: Toronto, ON - **Department**: Field Operations - **Req ID**: R47945 The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future....

  • Claims Processor

    6 months ago


    Toronto, Canada The Cigna Group Full time

    **Description**: Express Scripts Canada administers on behalf of Indigenous Services Canada Claim Adjudication. This role entails adjudicating Non-Insured Health Benefit Dental Claims for Indigenous people in Canada. The role of a Claims Processor is to register, review, validate, and adjudicate claims on a daily basis ensuring data integrity in the system....

  • Processor B

    5 days ago


    Toronto, Canada Mondelēz International Full time

    Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You independently operate and maintain at least one process, equipment or systems following autonomous maintenance (AM) standards and use your technical skills to improve line and/or system performance to meet...

  • Claims Processor

    1 week ago


    Toronto, Ontario, Canada Teamrecruiter Inc Full time

    Job Summary: As a Claims Processor at Teamrecruiter Inc, you will play a key role in delivering exceptional customer service to winners at the Prize Centre. Your primary responsibility will be to process prize claims efficiently, ensuring swift and accurate disbursement of legitimate claims. You will work closely with clients to understand their policies and...


  • Toronto, Ontario, Canada Pukka Restaurant Full time

    Pukka Restaurant is currently seeking a skilled Meat Processor Specialist to join our team. This permanent position comes with an estimated annual salary of $52,800.The ideal candidate will have Secondary (high) school graduation certificate and at least 1 month of experience in the industry.Work SettingWe are looking for someone to work in a fast-paced...


  • Toronto, Canada Combined Metal Industries Full time

    General Labour / Yard Grader/ Material Processor **Location**: North York - Steeles and Weston Road **Pay Rate**: from $19 and up based upon experience and qualifications **Shift**: 9:30am to 6:00pm and every 2nd Saturday 7:00am to 3:30pm 10:00am to 6:30pm and every 2nd Saturday 7:00am to 3:30pm Here’s what we do CMI sources and processes recycled ferrous...

  • Processor 2

    1 month ago


    Toronto, Canada Ventura Foods Full time

    **Shift**: Days **Employment Type**: Hourly **Work Designation**:Onsite **Position Summary**: Reporting to the Production Supervisor, the Processor 2 is responsible for ensuring the products scheduled for production are produced as per the proper recipes and formulas and in accordance with Good Manufacturing Practices (GMP) and Statistical Process Control...

  • Claims Processor

    3 weeks ago


    Toronto, Canada The Cigna Group Full time

    Express Scripts Canada administers on behalf of Indigenous Services Canada Claim Adjudication. This role entails adjudicating Non-Insured Health Benefit Dental Claims for Indigenous people in Canada. The role of a Claims Processor is to register, review, validate, and adjudicate claims on a daily basis ensuring data integrity in the system. Claims...

  • Claims Processor

    5 months ago


    Toronto, Canada The Cigna Group Full time

    Express Scripts Canada administers on behalf of Health Canada Dental Claim Adjudication.  This role entails adjudicating Non-Insured Health Benefit Dental Claims for indigenous people in Canada.The role of a Claims Processor is to register, review, validate, and adjudicate claims on a daily basis.  Claims Processors are responsible for processing Pay...

  • Elv Processor

    3 months ago


    Toronto, Canada Combined Metal Industries Full time

    General Labour / End of Life Vehicle Processor **Pay Rate**: from $19.00 and up based upon experience and qualifications **Location**: 129 Fenmar Drive, North York, ON **Shifts**: Day shift 10:00am - 6:30pm Monday to Friday, every other Saturday, from 7am until 3:30pm Did you know that 34,000+ Canadians are directly employed in the recycling industry?...


  • Toronto, Ontario, Canada Speducci Mercatto Inc Full time

    We are seeking a skilled Meat Processor and Sales Associate to join our team at Speducci Mercatto Inc. This role is responsible for processing and preparing meats for sale, as well as interacting with customers to provide exceptional service.About the RoleThis is a permanent position working 30 hours per week. The successful candidate will have experience in...


  • Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time

    Job DescriptionLFC-ZMF Operations Ltd. is seeking a highly skilled Operations Management Supervisor to join our team.The successful candidate will have a proven track record of successfully leading operations teams, managing daily activities, and ensuring seamless execution of projects. They will be responsible for overseeing the entire operations function,...