Host

2 months ago

Toronto, Canada Westin Toronto Airport Full time

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton’s Group of Hotels, and more 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel**:
The** Westin Toronto Airport **is located near YYZ airport, it features a Westin WORKOUT® Fitness Studio, heated indoor pool, and dining options like Atmosphere and Crosswind’s Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton’s Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

**Benefits**:

- Employee Social Events
- On-Site Parking
- Deferred Profit-Sharing Plan
- RRSP
- Onsite Westin WORKOUT® Fitness Studio
- Career Development
- Discounted Associate Meals
- Hotel Discounts at **Marriott **Properties worldwide
- The _**_Westin Toronto Airport_**_ is seeking a _**_Host _**_with customer service skills and experience in food and beverage. This role is ideal for someone dedicated to welcoming guests to the restaurant and providing fast and courteous service to ensure an enjoyable dining experience and repeat business. Join our team and play a crucial role in creating a personal, instinctive, and renewing environment for our guests._

**What will you be doing?**:

- Greets guests promptly and courteously; seats guests, ensuring a balanced workload among servers. Maintains an accurate waiting list as needed. Alerts guests when the table is available.
- Assists Manager or Supervisor with opening tasks such as assigning stations to servers for meal periods and retrieving daily specials.
- Processes take-out orders; may answer room service phone and process room service orders; practices suggestive selling techniques.
- Receives customer payment from servers and processes transactions on the cash register as outlined in the cash and charge procedures; gives correct change; balances cash drawer at the close of the shift; completes all opening/closing paperwork; documents void on the void balance sheet.
- May assist bus persons in clearing, cleaning, and setting tables.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Always provides a professional image through appearance and dress.
- Performs other duties as assigned. In carrying out your duties, you will follow all Company and Brand Standards

**What are the requirements for this role?**:

- Basic reading, writing, and math skills and 6 months of cash handling experience or food service are preferred.
- This job requires the ability to perform the following:

- Handling, carrying, or lifting items weighing up to 50 pounds.
- Remaining stationary for extended periods.
- Moving about the restaurant.
- Handling food objects, plates, trays, glasses, etc.
- Bending, stooping, kneeling, lifting.
- Other:

- Communication skills are utilized a significant amount of time when interacting with guests and waiting staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card are required by local or state government agencies.
- Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays.

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