Host/hostess

5 months ago


Toronto, Canada Eggspectation Carlton Full time

Responsibilities:

- Greet and welcome guests as they arrive at the hotel
- Escort guests to their tables or waiting areas
- Provide menus and inform guests about daily specials
- Take and manage reservations over the phone or in person
- Manage the waitlist and ensure timely seating of guests
- Maintain a clean and organized host/host station
- Answer phone calls and assist with guest inquiries
- Collaborate with servers and kitchen staff to ensure smooth dining experience
- Handle guest complaints or concerns with professionalism and escalate when necessary

**Experience**:

- Previous experience as a host/host or in a customer service role is preferred
- Familiarity with POS (Point of Sale) systems is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail

As a host/host, you will play a crucial role in creating a positive first impression for our guests. Your friendly demeanor, attention to detail, and ability to handle guest inquiries will contribute to an exceptional dining experience. Join our team today and be part of our commitment to providing outstanding hospitality.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

**Job Type**: Part-time

**Salary**: $18.00 per hour

Expected hours: 17.50 per week

**Benefits**:

- Dental care

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend
- Weekends only

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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