Seasonal Retail Manager

3 weeks ago

Sarnia, Canada Cherry Hill Programs Full time

**About Us**
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

**Our Local Manager Will Also**
- Promote a positive, collaborative environment and maintain our core values and policies
- Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
- Determine staffing requirements and oversee hiring, onboarding, and training of all team members
- Ensure daily operations are maintained as scheduled
- Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
- Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
- Coach and develop team members to drive revenue, reduce cost and provide world class guest service
- Establish and maintain positive and successful vendor relations with staff at all locations
- Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
- Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
- Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
- Other duties required/assigned as detailed in Employment Agreement

**What We’re Looking For**
- Positive attitude and strong work ethic
- Team player who can work independently and understands the importance of leadership
- Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
- Ability to process sales transactions and comfortable with cash handling
- Professional attire and good hygiene are a must
- Available to attend mandatory pre-season training
- Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
- Available to work a minimum of 40 hours a week or as needed

**Knowledge, Experience & Skill**
- At least 18 years of age
- High School Diploma Required
- Previous retail/assistant manager and photography experience preferred
- Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time

**What Else Can You Expect**
- A fun, fast-paced, and passionate environment
- Career advancement opportunities
- Flexible schedule
- Referral program
- One free photo package for friends and family per staff member
- _Must be used 2 weeks before the close of each season_

**We Work Together to Win Together**

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

**Experience**: Required
- 1 year(s): Retail Management or Assistant Management experience

**Education**: Required
- High School or better

**Skills**: Preferred
- Communication
- Budgeting
- Problem Solving
- Customer Service

**Behaviors**: Preferred
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them

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