Receptionist - Full Time

1 week ago

Vancouver, Canada B & D AUTO BODY AND GLASS Full time

B&D Auto Body & Glass Ltd has been operating for over 40 years, serving the lower mainland with our expertise and integrity by providing top-quality repairs and first-class customer service; our customers can expect outstanding results across all aspects of the repair process. We are proud to be certified by Lexus, BMW/MINI, and other 10+ brands, and to be ICBC’s Accredited Repair Facility, visit bdautobody.ca for more details.

We are looking for a responsible, enthusiastic Full Time _Receptionist _to join our team. We offer competitive wages and extended health, dental, and vision coverage.

Over view:
We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for our company. Our receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Job Duties:

- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook,)
- Update calendars and schedule meetings
- Assisting with administrative duties of the company: Data entry, Finalizing and closing work orders
- Ordering and maintaining office supplies
- Strong verbal, written and listening skills, combined with the ability to interact and gain the support of senior leadership and other decision-makers
- Demonstrated aptitude to prioritize tasks based on comparative importance and urgency
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Demonstrated time management, problem solving, critical thinking and sound judgement skills
- Strong interpersonal skills with customer service-oriented attitude
- Prepare the customer intake information ensuring that the shop is properly scheduled to handle the customer load
- Fairly administer customer policies and procedures taking timely and appropriate actions to ensure compliance.
- Perform any other duties as necessary.

**Requirements**:

- Minimum of 1 year of work experience but willing to train
- Knowledge in ICBC, Third party insurance policies

**Salary**:

- Negotiable and based on experience possessed

**Job Types**: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: In person

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