Scale Supervisor

2 weeks ago

Coquitlam, Canada Emterra Group Full time

**Scale Supervisor Recycling and Waste Centre**

**Recycling and Waste Supervisor**

If you are an experienced, energetic and customer-focused professional, interested in joining a dynamic family-owned entrepreneurial organization where you can make a difference, then look no further We are looking for an individual who shares our passion for the green economy and who strives for excellence in customer service and leading employees in operations.

Emterra operates four of the larger Metro Vancouver Recycling and Waste Centres that are located throughout the Lower Mainland. These facilities receive large volumes of waste that are consolidated and shipped to various destinations in western North America. In addition, each facility contains comprehensive recycling depots that divert materials away from disposal and into the green economy.

The Recycling and Waste Centres are open 363 days per year. Applicants must be willing and able to work four-day rotating shifts (i.e. four days working and four days off).

**We are looking for a scale supervisor to improve the scale operations. You will be closely working with Metro Vancouver scale management to take corrective actions when necessary, implement new procedures, standardize the existing procedures across the four facilities, train the new operators, and answer any inquiries they might have. Currently, there are 16 scale operators.**

**The scale supervisor is a great role if you are an organized person who pays attention to details and is comfortable with cash transactions, scale closing, and opening procedures.***

**The scale supervisor must be flexible to work with various teams in 4 sites and have the skills to manage communications and solve problems.***

**The company will provide extensive training and orientation to support the scale supervisor in performing his/her daily tasks.**

**What Will You Do**

If you are a patient, energetic and customer-focused person with ample experience as a weighmaster, consider becoming a Scale Supervisor This role will train weighmasters to be proficient in Autoscale and general office duties at all 4 Metro Vancouver Recycling and Waste Centres. The Scale Supervisor will act as the primary liaison to Metro Vancouver's weigh scale systems team and will endeavor to standardize the training and operating procedures across the sites. Duties include:

- Understanding of Metro Vancouver scale operator procedures and will ensure they are understood and followed at each site.
- Provide scheduled orientation and ongoing training to Weighmaster staff and Supervisors in accordance with Metro Vancouver and Emterra’s procedures and policies.
- Strive to enhance customer service experience, data accuracy, and processing efficiency of scaling inbound and outbound vehicles.
- Evaluate scale operators’ performance and conduct training when and if needed.
- Along with management, decipher where their services and attention are most needed to ensure operational success.
- Perform other duties as assigned.

**What Will You Bring**
- Grade 12 or GED equivalency; job-related post-secondary education considered an asset.
- Reliable Transportation
- Minimum 2 years of previous experience in a vehicle scaling or trainer role.
- Must be proactive and willing to learn.
- Must have good interpersonal skills, both verbal and written.
- Ability and willingness to work shift work (day and evening), and weekends.
- A friendly personality combined with a “roll up your sleeves and get it done” attitude
- Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status._

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