Operations Associate

2 weeks ago

Etobicoke, Canada Daily Bread Food Bank Full time

**JOB POSTING**
**Operations Associate**

Daily Bread Food Bank works towards long-term solutions to end hunger and poverty and runs innovative programs to support individuals living on low income and experiencing food insecurity.
Daily Bread distributes fresh and shelf-stable food, and fresh-cooked meals to 128 member agencies and 193 food programs across Toronto. Daily Bread also publishes the influential _Who’s Hungry_ report - an annual survey measuring trends in food insecurity and poverty in Toronto.

Daily Bread offers an inclusive and engaging workplace culture, a competitive salary and a comprehensive **employer-paid** benefits package. The wages and benefits paid to Daily Bread Food Bank’s full-time staff meet the requirements of the Ontario Living Wage Network.

**Reporting to**:Operations Manager

**Salary**: $48,000-$50,000 commensurate with experience.

**Terms: Permanent, Full-time,35 hours a week**

Some weekend, evening and holiday work will be required.

**Location**:191 New Toronto Street, Toronto, ON, M8V 2E7
This is an on-site position.

**Position overview**

Operations Associate is responsible for the day-to-day operations on the Warehouse and Production Hall floors. This includes order picking, palletizing, volunteer training, inventory movement, sorting, shipping/receiving and other support activities as directed by the supervisor.

As Health and Safety are a priority within Daily Bread Food Bank, the Operations Associate must take their Health and Safety responsibilities seriously.

**Responsibilities**

**Service and Team Standards**
- Provide a consistently high standard of support to staff, volunteers, and donors. This translates to supportive, positive and engaging interactions at all times.
- Represent the Daily Bread values; rights based, evidence based, creative, equitable and accountable.
- Actively participate in creating and maintaining a team-oriented work environment that includes staff and volunteers. We are not only the work we complete but also the community we create.
- Provide support and assistance to fellow team members, volunteers and guests as required.
- Actively participate in the ongoing effort to improve practices in the Production Hall, Warehouse and Transportation/delivery to Agencies.
- Assist with Daily Bread events and any other duties as assigned by the manager or designate.
- All team members are to attend/work for a minimum of 2 events per year - of which they will accrue lieu time, if applicable.
- Attend meetings as required on matters relating to the Operations Associate’s area of responsibility and/or the organization.
- Other responsibilities and duties may be necessary from time to time.

**Health & Safety**
- Meet the requirements of an employee under the Occupational Health & Safety Act.
- Promote a safe and healthy workplace ensuring adherence to legislation and policy.
- Participate in health and safety information sessions and use or wear the equipment, protective devices or clothing that is required by Daily Bread.
- Assist in maintaining daily orderliness and cleanliness, efficiency, and safe operations in accordance with company policies and procedures.
- Monitor volunteers to ensure they are following food safety, operational processes and safety guidelines as set out by management.
- Report any/all incidents, accidents, property damage and/or work-related injuries to the manager and complete all necessary paperwork.
- Comply with federal, provincial and local warehousing, material handling, and other requirements (i.e., OH&S, food safety policies and procedures); advising management on needed actions.

**Warehouse**
- Ensure agency orders are fully picked and accurately recorded in the WMS.
- Work with and instruct volunteers on how to pick and prepare orders for shipping and provide ongoing monitoring and support.
- Provide feedback to the manager on any volunteer concerns.
- Proper action to address/advise of any out-of-stock products.
- Highlight any food quality issues that are experienced during picking and bring them to the attention of the HACCP Specialist.
- Maintain food safety by following processes for handling and temperature controls.
- Complete end of day tasks (skid counts, order staging, cleaning, scrapping of LP’s, machine charging, product put-away) as assigned by the manager.
- Control stock replenishment in the designated areas as may be required (MHE).
- Palletize orders in a safe and effective manner, with attention paid to structural stability, skid weight restrictions, and preservation of product.
- Ensure all outgoing orders are properly inspected, wrapped, tagged, weighed, recorded in WMS then staged in their designated locations.
- Wrap all pallets adequately to ensure stability during transport.

**Operation of Equipment**
- Operate equipment only after receiving training and obtaining certification from a Daily Bread authorized trainer.
- Do daily circle checks of the power equipment that you use

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