Supervisor

4 days ago

Courtenay, Canada Cascadia Liquor Crown Isle Full time

Want to be part of a fun, fast-paced, dynamic company with a great culture and incredible benefits & perks? Join us

Cascadia Liquor is in search of a highly motivated, energetic **Supervisor** to join our talented team at our Cascadia Liquor - Crown Isle location in Courtenay

**What Makes Us a Great Employer? **Here are some of the benefits and perks you can look forward to by joining our Team:

- Locally owned & operated for 30+ years
- Donation matching
- Annual health & wellness reimbursement
- Product & staff discounts to all our brands
- In-house training & certifications
- Opportunity for growth & advancement/leadership development
- Refer a friendwe’ll pay you
- FUN working environment - lots of team engagement initiatives and annual parties
- Respectful & inclusive culture
- Socially responsible
- Comfortable dress code with uniform allowance
- Free lunches, snacks and treats

As a Truffles Group team member who works more than 25 hours per week for a minimum of 6 months, you will receive an extended health and dental plan, paid volunteer days, anniversary bonus and education & tuition reimbursement benefits.

**Who is the Truffles Group?**

Locally owned and operated, The Truffles Group has been advancing Vancouver Island’s hospitality, tourism and beverage retail industries for over 30 years. During this time, we have grown from one employee to over 400, and from one brand to six Our group of companies includes Cascadia Liquor, Flight Cannabis Co., Habitat Café, Heritage Quay Developments, Victoria Butterfly Gardens, and Truffles Catering.

Guided by our founder’s entrepreneurial spirit and dedication to business excellence, The Truffles Group continues to push the boundaries of innovation and service to create elevated guest and team member experiences. We continue to grow and build our business responsibly and ethically on a foundation and commitment to our core values: Quality, Integrity, Community, Growth, and FUN

**Job Purpose**:
The Supervisor reports to the Assistant General Manager and General Manager and helps lead our talented team. The Supervisor is responsible for overseeing the day-to-day operations of the store and leads operational excellence by providing industry-leading customer service. Working closely with, training and motivating our team, the Supervisor will support a culture of education, engagement, and trust for our customers and team members.

**Key Responsibilities**
- Greeting guests as they arrive and promoting a helpful and welcoming environment to ensure they leave with a great impression.
- Contributing and sharing your positive, collaborative and hardworking attitude.
- Learning and talking about your products so you can connect with your customers and help them make educated and preferred choices.
- Solving problems with a patient, level-head and cool under pressure approach.
- Managing inventory with an eye for organization and display.
- Unloading product from the stock room and loading shelves.
- Being part of a team of high achievers who take pride in delivering exceptional customer service and sharing great product knowledge.
- Such other duties as are customarily performed by a liquor store Supervisor.
- Such other and unrelated duties as may be assigned from time to time by the Employer.

**Education, Skills and Qualifications**:

- Previous supervisory experience in a liquor retail, hospitality or food service environment.
- A warm, confident, and customer-focused personality with the ability to motivate and manage team members.
- A flexible schedule with evening and full weekend availability.
- Serving It Right certification is required.
- Certification in wine, beer and/or spirits (an asset)
- The ability to lift 25 kg repeatedly and stay physically active throughout your time at work.
- Proficient skills in MS Office, retail POS systems, and office administration.

**Position Details**:Permanent, Full-Time. Weekend and Evening scheduling required.
- The Truffles Group is an equal opportunity employer. Should you require accommodation during the recruitment process, please reach out._

**Health & Safety**

Successful applicants must be fully vaccinated (defined as 14 days having elapsed since receipt of a second dose of one of the COVID-19 vaccines approved for use in Canada and compliance with any other related public health order, recommendations or guidelines respecting vaccination) and show proof of vaccination as a condition of employment and prior to starting work.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Store discount
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Courtenay, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Serving It Right (required)

Work Location: One l

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