Implementation - Coordinator

2 months ago


Québec, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-08

As Implementation Coordinator, you will help develop and maintain business relationships with members and clients in your field. You will promote and sell products and services according to your unit’s business strategies and objectives, drawing on your ability to achieve results. You will ensure consistency between sales objectives, sound and prudent risk management, profitability and client and member satisfaction.

You advise and assist current and potential members and clients. You represent Desjardins and enter the organization into agreements with clients. You also have opportunities to establish and negotiate product and service terms. Interpersonal savvy is therefore essential.

You must be able to work to tight deadlines and have excellent multitasking management skills.

General Information on the Position

Main responsibilities- Serve as the main point of contact for clients when implementing new groups or major changes to existing groups- Analyze requests and tailor solutions to the clients’ needs- Work closely with business development teams and experts from various sectors- Coordinate the various steps of implementation and carry out the necessary follow-up- Participate in a variety of mandates.

Other working conditions- Workplace : Position located in Lévis, Montreal, or Toronto, depending on the applicant selected. The work arrangement for the position is full-time hybrid work #LI-Hybrid- Travel: The position requires short trips anywhere in Canada at a few days notice- Number of jobs available: 1

**Qualifications**:
- Bachelor's degree in Business Administration or in a related field- A minimum of two years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge- Strong communication skills in French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Communicates effectively, Drive results, Interpersonal Savvy, Plans and aligns

Work Location

100, rue des Commandeurs Lévis

Trade Union

Unposting Date

2023-04-11

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.



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