Field Service Representative

7 months ago


Milton, Canada Bruker Full time

Overview:
As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 6,000 employees are working on this permanent challenge, at over 70 locations on all continents.

**Responsibilities**:
New opportunity based in Canada for a Field Service Representative to join the Bruker BioSpin Service and Lifecycle Support Division.
- Install and maintain new or modified systems or accessories at customer's facility to ensure full functionality according to specifications.
- Review and analyze inspection findings to determine source of problem, and recommend repair, replacement or other corrective action.
- Provide on-site or on the phone technical assistance to help troubleshoot and repair equipment.
- Update CRM and close the Service Activities
- Perform extensive domestic and international travel.
- Maintain a valid passport at all times with flexibility for business travel as assigned.
- Perform other duties as required.

Qualifications:

- Requires M.S. or B.S. level chemist, biochemist or physicist with extensive NMR experience
- The degree should be supported by a reasonable amount of laboratory experience.
- Demonstrated service and support experience with NMR technology, equipment, and a wide variety of experiments.
- Proven aptitude in spectrometer hardware and troubleshooting hardware problems.
- Superior verbal, written, interpersonal and communications skills with strong computer competencies.
- Valid Drivers' License in good standing, issued by resident state required.
- Ability to maintain a valid passport with flexibility for frequent domestic and international travel.

Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance (as applicable).

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

LI-DG1



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